Premium-tier outbound webhooks that POST event notifications to a URL you register when records change in SmartMoving - across leads, jobs, payments, documents, and customers - so external systems react in near real time instead of polling. Webhooks are server-to-endpoint HTTP callbacks, not a bidirectional WebSocket transport.
openapi: 3.0.3
info:
title: SmartMoving Open API
description: >-
The SmartMoving Open API lets moving companies read and write the core
objects of their SmartMoving CRM and operations platform - customers,
opportunities (quotes / estimates), leads, jobs (booked moves), payments,
and follow-ups. The Open API is fronted by Azure API Management and is
available to Growth Plan customers in two tiers: Basic (read-only, for
reporting and analytics) and Premium (read/write plus webhooks, for full
integration and automation). All Open API requests authenticate with an
x-api-key header issued at Settings > Integrations > SmartMoving API; the
Azure gateway may additionally require an Ocp-Apim-Subscription-Key.
A separate, free Lead Provider API (POST /leads/from-provider/v2) is
available on every SmartMoving plan and authenticates with a per-source
providerKey query parameter instead of the Open API key; it is included
here for completeness.
Endpoints under Customers, Opportunities, Leads, and Jobs are confirmed
against SmartMoving's documentation and community SDKs. Reference-data
endpoints for branches, users, service types, and referral sources are
modeled from the documented data model and marked with x-endpoint-status;
verify exact paths and shapes in the SmartMoving Developer Portal.
version: '1.0'
contact:
name: SmartMoving
url: https://www.smartmoving.com
license:
name: Proprietary
url: https://www.smartmoving.com/terms
servers:
- url: https://api.smartmoving.com/api
description: SmartMoving Open API (production)
security:
- apiKeyAuth: []
tags:
- name: Customers
description: Customer (contact / account) records.
- name: Opportunities
description: Sales opportunities - quotes and estimates.
- name: Leads
description: Sales pipeline leads and their statuses.
- name: Lead Provider
description: Inbound lead intake from websites and third-party providers.
- name: Jobs
description: Jobs (booked moves) attached to opportunities.
- name: Reference Data
description: Account lookup data - branches, users, service types, referral sources.
paths:
/customers:
get:
operationId: listCustomers
tags:
- Customers
summary: List customers
description: Lists customers in the account with pagination.
x-endpoint-status: confirmed
parameters:
- $ref: '#/components/parameters/Page'
- $ref: '#/components/parameters/PageSize'
responses:
'200':
description: A paged list of customers.
content:
application/json:
schema:
$ref: '#/components/schemas/CustomerList'
'401':
$ref: '#/components/responses/Unauthorized'
post:
operationId: createCustomer
tags:
- Customers
summary: Create a customer (Premium)
description: Creates a new customer. Requires the Premium (read/write) tier.
x-endpoint-status: confirmed
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/Customer'
responses:
'201':
description: The created customer.
content:
application/json:
schema:
$ref: '#/components/schemas/Customer'
'401':
$ref: '#/components/responses/Unauthorized'
'403':
$ref: '#/components/responses/Forbidden'
/customers/search:
get:
operationId: searchCustomers
tags:
- Customers
summary: Search customers (Premium)
description: Searches customers by a free-text query.
x-endpoint-status: confirmed
parameters:
- name: query
in: query
required: true
schema:
type: string
description: Free-text search term matched against customer fields.
- $ref: '#/components/parameters/Page'
- $ref: '#/components/parameters/PageSize'
responses:
'200':
description: Matching customers.
content:
application/json:
schema:
$ref: '#/components/schemas/CustomerList'
'401':
$ref: '#/components/responses/Unauthorized'
/customers/{id}:
parameters:
- $ref: '#/components/parameters/IdPath'
get:
operationId: getCustomer
tags:
- Customers
summary: Retrieve a customer
description: Retrieves a single customer by ID.
x-endpoint-status: confirmed
responses:
'200':
description: The requested customer.
content:
application/json:
schema:
$ref: '#/components/schemas/Customer'
'401':
$ref: '#/components/responses/Unauthorized'
'404':
$ref: '#/components/responses/NotFound'
put:
operationId: updateCustomer
tags:
- Customers
summary: Update a customer (Premium)
description: Updates an existing customer. Requires the Premium tier.
x-endpoint-status: confirmed
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/Customer'
responses:
'200':
description: The updated customer.
content:
application/json:
schema:
$ref: '#/components/schemas/Customer'
'401':
$ref: '#/components/responses/Unauthorized'
'403':
$ref: '#/components/responses/Forbidden'
/customers/{id}/opportunities:
parameters:
- $ref: '#/components/parameters/IdPath'
get:
operationId: listCustomerOpportunities
tags:
- Customers
summary: List a customer's opportunities
description: Lists the opportunities (quotes / estimates) belonging to a customer.
x-endpoint-status: confirmed
responses:
'200':
description: The customer's opportunities.
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Opportunity'
'401':
$ref: '#/components/responses/Unauthorized'
/customers/{id}/storage-accounts:
parameters:
- $ref: '#/components/parameters/IdPath'
get:
operationId: listCustomerStorageAccounts
tags:
- Customers
summary: List a customer's storage accounts
description: Lists the storage accounts associated with a customer.
x-endpoint-status: confirmed
responses:
'200':
description: The customer's storage accounts.
content:
application/json:
schema:
type: array
items:
type: object
'401':
$ref: '#/components/responses/Unauthorized'
/opportunities/{id}:
parameters:
- $ref: '#/components/parameters/IdPath'
get:
operationId: getOpportunity
tags:
- Opportunities
summary: Retrieve an opportunity
description: Retrieves an opportunity (quote / estimate) by ID.
x-endpoint-status: confirmed
responses:
'200':
description: The requested opportunity.
content:
application/json:
schema:
$ref: '#/components/schemas/Opportunity'
'401':
$ref: '#/components/responses/Unauthorized'
'404':
$ref: '#/components/responses/NotFound'
/opportunities/quote/{quoteNumber}:
parameters:
- name: quoteNumber
in: path
required: true
schema:
type: string
description: The human-facing quote number.
get:
operationId: getOpportunityByQuote
tags:
- Opportunities
summary: Retrieve an opportunity by quote number
description: Retrieves an opportunity by its quote number.
x-endpoint-status: confirmed
responses:
'200':
description: The matching opportunity.
content:
application/json:
schema:
$ref: '#/components/schemas/Opportunity'
'404':
$ref: '#/components/responses/NotFound'
/opportunities/{id}/payments:
parameters:
- $ref: '#/components/parameters/IdPath'
get:
operationId: listOpportunityPayments
tags:
- Opportunities
summary: List an opportunity's payments
description: Lists payments recorded against an opportunity.
x-endpoint-status: confirmed
responses:
'200':
description: The opportunity's payments.
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Payment'
'401':
$ref: '#/components/responses/Unauthorized'
/opportunities/{id}/follow-ups:
parameters:
- $ref: '#/components/parameters/IdPath'
get:
operationId: listOpportunityFollowUps
tags:
- Opportunities
summary: List an opportunity's follow-ups (Premium)
description: Lists follow-up tasks recorded against an opportunity.
x-endpoint-status: confirmed
responses:
'200':
description: The opportunity's follow-ups.
content:
application/json:
schema:
type: array
items:
type: object
'401':
$ref: '#/components/responses/Unauthorized'
post:
operationId: createOpportunityFollowUp
tags:
- Opportunities
summary: Create an opportunity follow-up (Premium)
description: Creates a follow-up task against an opportunity. Requires the Premium tier.
x-endpoint-status: confirmed
requestBody:
required: true
content:
application/json:
schema:
type: object
responses:
'201':
description: The created follow-up.
content:
application/json:
schema:
type: object
'403':
$ref: '#/components/responses/Forbidden'
/opportunities/{id}/jobs:
parameters:
- $ref: '#/components/parameters/IdPath'
get:
operationId: listOpportunityJobs
tags:
- Jobs
summary: List an opportunity's jobs
description: Lists the jobs (booked moves) associated with an opportunity.
x-endpoint-status: confirmed
responses:
'200':
description: The opportunity's jobs.
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Job'
'401':
$ref: '#/components/responses/Unauthorized'
post:
operationId: createJob
tags:
- Jobs
summary: Create a job (Premium)
description: Creates a job (booked move) against an opportunity. Requires the Premium tier.
x-endpoint-status: confirmed
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/Job'
responses:
'201':
description: The created job.
content:
application/json:
schema:
$ref: '#/components/schemas/Job'
'403':
$ref: '#/components/responses/Forbidden'
/jobs/{id}:
parameters:
- $ref: '#/components/parameters/IdPath'
delete:
operationId: deleteJob
tags:
- Jobs
summary: Delete a job (Premium)
description: Deletes a job by ID. Requires the Premium tier.
x-endpoint-status: confirmed
responses:
'204':
description: The job was deleted.
'403':
$ref: '#/components/responses/Forbidden'
'404':
$ref: '#/components/responses/NotFound'
/leads:
get:
operationId: listLeads
tags:
- Leads
summary: List leads
description: Lists leads in the account with pagination.
x-endpoint-status: confirmed
parameters:
- $ref: '#/components/parameters/Page'
- $ref: '#/components/parameters/PageSize'
responses:
'200':
description: A paged list of leads.
content:
application/json:
schema:
$ref: '#/components/schemas/LeadList'
'401':
$ref: '#/components/responses/Unauthorized'
/leads/{id}:
parameters:
- $ref: '#/components/parameters/IdPath'
get:
operationId: getLead
tags:
- Leads
summary: Retrieve a lead
description: Retrieves a single lead by ID.
x-endpoint-status: confirmed
responses:
'200':
description: The requested lead.
content:
application/json:
schema:
$ref: '#/components/schemas/Lead'
'404':
$ref: '#/components/responses/NotFound'
/leads/statuses:
get:
operationId: listLeadStatuses
tags:
- Leads
summary: List lead statuses
description: Lists the lead statuses configured for the account.
x-endpoint-status: confirmed
responses:
'200':
description: The available lead statuses.
content:
application/json:
schema:
type: array
items:
type: object
'401':
$ref: '#/components/responses/Unauthorized'
/leads/salesperson/{id}:
parameters:
- $ref: '#/components/parameters/IdPath'
get:
operationId: listLeadsBySalesperson
tags:
- Leads
summary: List leads by salesperson (Premium)
description: Lists leads assigned to a given salesperson (user). Requires the Premium tier.
x-endpoint-status: confirmed
responses:
'200':
description: The salesperson's leads.
content:
application/json:
schema:
$ref: '#/components/schemas/LeadList'
'403':
$ref: '#/components/responses/Forbidden'
/leads/from-provider/v2:
post:
operationId: createLeadFromProvider
tags:
- Lead Provider
summary: Submit a lead from a provider
description: >-
Pushes a new lead into a SmartMoving account from a website or
third-party lead provider. Authenticated by a per-source providerKey
query parameter rather than the Open API x-api-key, and free on every
SmartMoving plan. Either the individual origin/destination address
components or the *AddressFull fields may be supplied, but not both.
x-endpoint-status: confirmed
security: []
parameters:
- name: providerKey
in: query
required: true
schema:
type: string
description: Per-source provider key from Settings > Sales > Lead Providers.
- name: branchId
in: query
required: false
schema:
type: string
description: Optional branch to route the lead to.
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/ProviderLead'
responses:
'200':
description: The lead was accepted.
content:
application/json:
schema:
type: object
'400':
description: Invalid lead payload.
/branches:
get:
operationId: listBranches
tags:
- Reference Data
summary: List branches
description: >-
Lists the branches (locations) configured for the account. Modeled from
the documented data model; verify the exact path in the Developer Portal.
x-endpoint-status: modeled
responses:
'200':
description: The account's branches.
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Branch'
'401':
$ref: '#/components/responses/Unauthorized'
/users:
get:
operationId: listUsers
tags:
- Reference Data
summary: List users
description: >-
Lists the users (staff / salespeople) in the account. Modeled from the
documented data model; verify the exact path in the Developer Portal.
x-endpoint-status: modeled
responses:
'200':
description: The account's users.
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/User'
'401':
$ref: '#/components/responses/Unauthorized'
/service-types:
get:
operationId: listServiceTypes
tags:
- Reference Data
summary: List service types
description: >-
Lists the move service types configured for the account. Modeled from
the documented data model; verify the exact path in the Developer Portal.
x-endpoint-status: modeled
responses:
'200':
description: The account's service types.
content:
application/json:
schema:
type: array
items:
type: object
'401':
$ref: '#/components/responses/Unauthorized'
/referral-sources:
get:
operationId: listReferralSources
tags:
- Reference Data
summary: List referral sources
description: >-
Lists the referral / lead sources configured for the account. Modeled
from the documented data model; verify the exact path in the Developer
Portal.
x-endpoint-status: modeled
responses:
'200':
description: The account's referral sources.
content:
application/json:
schema:
type: array
items:
type: object
'401':
$ref: '#/components/responses/Unauthorized'
components:
securitySchemes:
apiKeyAuth:
type: apiKey
in: header
name: x-api-key
description: >-
Open API key issued at Settings > Integrations > SmartMoving API. The
Azure API Management gateway may additionally require an
Ocp-Apim-Subscription-Key header.
parameters:
Page:
name: Page
in: query
required: false
schema:
type: integer
default: 1
description: 1-based page number.
PageSize:
name: PageSize
in: query
required: false
schema:
type: integer
default: 25
description: Number of records per page.
IdPath:
name: id
in: path
required: true
schema:
type: string
description: The record identifier (GUID).
responses:
Unauthorized:
description: Missing or invalid API key.
content:
application/json:
schema:
$ref: '#/components/schemas/Error'
Forbidden:
description: The API key's tier does not permit this operation (write requires Premium).
content:
application/json:
schema:
$ref: '#/components/schemas/Error'
NotFound:
description: The requested record was not found.
content:
application/json:
schema:
$ref: '#/components/schemas/Error'
schemas:
Error:
type: object
properties:
statusCode:
type: integer
message:
type: string
CustomerList:
type: object
properties:
pageResults:
type: array
items:
$ref: '#/components/schemas/Customer'
totalResults:
type: integer
page:
type: integer
pageSize:
type: integer
Customer:
type: object
properties:
id:
type: string
name:
type: string
emailAddress:
type: string
phoneNumber:
type: string
address:
type: string
createdOn:
type: string
format: date-time
Opportunity:
type: object
properties:
id:
type: string
quoteNumber:
type: string
customerId:
type: string
branchId:
type: string
status:
type: string
serviceType:
type: string
moveDate:
type: string
format: date
estimatedTotal:
type: number
Job:
type: object
properties:
id:
type: string
opportunityId:
type: string
jobNumber:
type: string
type:
type: string
jobDate:
type: string
format: date
branchId:
type: string
Payment:
type: object
properties:
id:
type: string
opportunityId:
type: string
amount:
type: number
method:
type: string
receivedOn:
type: string
format: date-time
LeadList:
type: object
properties:
pageResults:
type: array
items:
$ref: '#/components/schemas/Lead'
totalResults:
type: integer
page:
type: integer
pageSize:
type: integer
Lead:
type: object
properties:
id:
type: string
firstName:
type: string
lastName:
type: string
phoneNumber:
type: string
email:
type: string
status:
type: string
referralSource:
type: string
branchId:
type: string
createdOn:
type: string
format: date-time
ProviderLead:
type: object
required:
- FirstName
properties:
FirstName:
type: string
LastName:
type: string
FullName:
type: string
PhoneNumber:
type: string
PhoneType:
type: string
Email:
type: string
MoveDate:
type: string
description: Move date in YYYYMMDD format.
MoveSize:
type: string
Bedrooms:
type: string
ServiceType:
type: string
ReferralSource:
type: string
Notes:
type: string
OriginStreet:
type: string
OriginCity:
type: string
OriginState:
type: string
OriginZip:
type: string
OriginAddressFull:
type: string
DestinationStreet:
type: string
DestinationCity:
type: string
DestinationState:
type: string
DestinationZip:
type: string
DestinationAddressFull:
type: string
UtmSource:
type: string
UtmMedium:
type: string
UtmCampaign:
type: string
leadCost:
type: number
Branch:
type: object
properties:
id:
type: string
name:
type: string
phoneNumber:
type: string
address:
type: string
User:
type: object
properties:
id:
type: string
name:
type: string
email:
type: string
role:
type: string