Churnkey Billing Contact API

openapi: 3.0.3
info:
  title: Churnkey API
  description: >-
    REST surface for Churnkey, retention and growth infrastructure for
    subscription companies. This document covers Churnkey's server-to-server
    REST endpoints: the Data API (Cancel Flow sessions and aggregations, plus
    GDPR data-subject requests) under https://api.churnkey.co/v1/data, and the
    Event/Customer API (event tracking, customer updates, and billing-contact
    management for Failed Payment Recovery) under https://api.churnkey.co/v1/api.
    All requests are authenticated with an App ID header (x-ck-app) and an API
    key header. The Data API uses a Data API key (x-ck-api-key from Settings >
    Account); the event and billing-contact endpoints use a Churnkey API key.
    Churnkey's personalized Cancel Flows are delivered client-side via a
    JavaScript SDK authorized with a server-computed HMAC-SHA256 authHash and are
    not modeled as REST paths here. Endpoint paths and parameters below reflect
    Churnkey's public documentation as of the review date; request and response
    schemas are honestly modeled where the docs do not publish a full schema.
  version: '1.0'
  contact:
    name: Churnkey
    url: https://churnkey.co
servers:
  - url: https://api.churnkey.co/v1
    description: Churnkey production API
security:
  - apiKeyAuth: []
    appIdAuth: []
tags:
  - name: Sessions
    description: Cancel Flow session data and aggregations (Data API).
  - name: Data Subject Requests
    description: GDPR access and deletion requests (Data API).
  - name: Events
    description: Customer event tracking and passive data enrichment.
  - name: Customers
    description: Customer and B2B user attribute updates.
  - name: Billing Contacts
    description: Billing-contact management for Failed Payment Recovery.
paths:
  /data/sessions:
    get:
      operationId: listSessions
      tags:
        - Sessions
      summary: List Cancel Flow sessions
      description: >-
        Returns an array of Cancel Flow sessions (maximum 10,000 per request),
        filterable by customer, plan, blueprint, A/B test, offer type, save
        type, coupon, billing interval, and date range.
      parameters:
        - name: limit
          in: query
          description: Number of sessions to return (default 100, max 10000).
          schema:
            type: integer
            default: 100
            maximum: 10000
        - name: skip
          in: query
          description: Pagination offset.
          schema:
            type: integer
        - name: startDate
          in: query
          description: Filter sessions on or after this date.
          schema:
            type: string
            format: date
        - name: endDate
          in: query
          description: Filter sessions on or before this date.
          schema:
            type: string
            format: date
        - name: customerId
          in: query
          schema:
            type: string
        - name: planId
          in: query
          schema:
            type: string
        - name: blueprintId
          in: query
          schema:
            type: string
        - name: abtest
          in: query
          schema:
            type: string
        - name: trial
          in: query
          schema:
            type: boolean
        - name: canceled
          in: query
          schema:
            type: boolean
        - name: aborted
          in: query
          schema:
            type: boolean
        - name: bounced
          in: query
          schema:
            type: boolean
        - name: billingInterval
          in: query
          schema:
            type: string
            enum:
              - WEEK
              - MONTH
              - YEAR
        - name: offerType
          in: query
          schema:
            type: string
            enum:
              - PAUSE
              - DISCOUNT
              - CONTACT
              - PLAN_CHANGE
              - REDIRECT
              - TRIAL_EXTENSION
        - name: saveType
          in: query
          schema:
            type: string
            enum:
              - PAUSE
              - DISCOUNT
              - CONTACT
              - PLAN_CHANGE
              - REDIRECT
              - TRIAL_EXTENSION
              - ABANDON
        - name: couponId
          in: query
          schema:
            type: string
        - name: pauseDuration
          in: query
          schema:
            type: integer
      responses:
        '200':
          description: An array of sessions.
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/Session'
        '401':
          $ref: '#/components/responses/Unauthorized'
  /data/session-aggregation:
    get:
      operationId: getSessionAggregation
      tags:
        - Sessions
      summary: Aggregate session data
      description: >-
        Returns grouped session counts with optional breakdown fields (for
        example month, planId, offerType, saveType, couponId, billingInterval,
        blueprintId, abtest). Accepts the same filters as List Sessions.
      parameters:
        - name: breakdown
          in: query
          description: >-
            Comma-separated grouping fields - any of month, trial,
            billingInterval, planId, aborted, canceled, offerType, saveType,
            couponId, pauseDuration, blueprintId, abtest.
          schema:
            type: string
        - name: startDate
          in: query
          schema:
            type: string
            format: date
        - name: endDate
          in: query
          schema:
            type: string
            format: date
      responses:
        '200':
          description: Grouped session counts.
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/SessionAggregate'
        '401':
          $ref: '#/components/responses/Unauthorized'
  /data/dsr/access:
    post:
      operationId: dsrAccess
      tags:
        - Data Subject Requests
      summary: GDPR data-subject access request
      description: Retrieve all personal data Churnkey has stored for a user, identified by email.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/DsrRequest'
      responses:
        '200':
          description: The stored personal data for the user.
          content:
            application/json:
              schema:
                type: object
                additionalProperties: true
        '401':
          $ref: '#/components/responses/Unauthorized'
  /data/dsr/delete:
    post:
      operationId: dsrDelete
      tags:
        - Data Subject Requests
      summary: GDPR data-subject deletion request
      description: >-
        Delete the personal data Churnkey has stored for a user, identified by
        email. May be rejected if the data volume exceeds allowed limits.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/DsrRequest'
      responses:
        '200':
          description: Deletion result.
          content:
            application/json:
              schema:
                type: object
                properties:
                  success:
                    type: boolean
        '401':
          $ref: '#/components/responses/Unauthorized'
  /api/events/new:
    post:
      operationId: createEvent
      tags:
        - Events
      summary: Create a customer event
      description: >-
        Records a single customer event for segmentation, targeting, and passive
        data collection.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/EventInput'
      responses:
        '200':
          description: The event was recorded.
          content:
            application/json:
              schema:
                type: object
                properties:
                  success:
                    type: boolean
        '401':
          $ref: '#/components/responses/Unauthorized'
  /api/events/bulk:
    post:
      operationId: createEventsBulk
      tags:
        - Events
      summary: Create up to 100 events
      description: Records up to 100 customer events in a single request.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: array
              maxItems: 100
              items:
                $ref: '#/components/schemas/EventInput'
      responses:
        '200':
          description: The events were recorded.
          content:
            application/json:
              schema:
                type: object
                properties:
                  success:
                    type: boolean
        '401':
          $ref: '#/components/responses/Unauthorized'
  /api/events/customer-update:
    post:
      operationId: updateCustomer
      tags:
        - Customers
      summary: Update customer or user data
      description: >-
        Updates a customer's attributes (and optional B2B user data) used for
        segmentation and email merge tags. At least one of uid or customerId is
        required.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CustomerUpdate'
      responses:
        '200':
          description: The customer was updated.
          content:
            application/json:
              schema:
                type: object
                properties:
                  success:
                    type: boolean
        '401':
          $ref: '#/components/responses/Unauthorized'
  /api/events/customer-update/set-users:
    post:
      operationId: setBillingUsers
      tags:
        - Billing Contacts
      summary: Set billing contacts for a customer
      description: >-
        Attaches one or more users to a customer and flags which are billing
        admins. Billing admins receive Failed Payment Recovery (dunning)
        communications.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/SetUsersInput'
      responses:
        '200':
          description: The billing contacts were set.
          content:
            application/json:
              schema:
                type: object
                properties:
                  success:
                    type: boolean
        '401':
          $ref: '#/components/responses/Unauthorized'
  /api/events/customer-update/set-users/bulk:
    post:
      operationId: setBillingUsersBulk
      tags:
        - Billing Contacts
      summary: Set billing contacts for many customers
      description: Bulk variant of set-users - each array item uses the same structure as the single update.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: array
              items:
                $ref: '#/components/schemas/SetUsersInput'
      responses:
        '200':
          description: The billing contacts were set.
          content:
            application/json:
              schema:
                type: object
                properties:
                  success:
                    type: boolean
        '401':
          $ref: '#/components/responses/Unauthorized'
components:
  securitySchemes:
    apiKeyAuth:
      type: apiKey
      in: header
      name: x-ck-api-key
      description: >-
        Churnkey API key. The Data API (/v1/data) uses the Data API key from
        Settings > Account; the event and billing-contact endpoints (/v1/api)
        use a Churnkey API key.
    appIdAuth:
      type: apiKey
      in: header
      name: x-ck-app
      description: Churnkey Application ID (App ID) from Settings.
  responses:
    Unauthorized:
      description: Missing or invalid API key / App ID headers.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  schemas:
    Error:
      type: object
      properties:
        error:
          type: object
          properties:
            code:
              type: string
            message:
              type: string
    Session:
      type: object
      description: >-
        A Cancel Flow session. Fields below are modeled from the documented
        filters and webhook payloads; the full response schema is not published.
      properties:
        id:
          type: string
        customerId:
          type: string
        planId:
          type: string
        blueprintId:
          type: string
        billingInterval:
          type: string
          enum:
            - WEEK
            - MONTH
            - YEAR
        trial:
          type: boolean
        canceled:
          type: boolean
        aborted:
          type: boolean
        offerType:
          type: string
          enum:
            - PAUSE
            - DISCOUNT
            - CONTACT
            - PLAN_CHANGE
            - REDIRECT
            - TRIAL_EXTENSION
        saveType:
          type: string
          enum:
            - PAUSE
            - DISCOUNT
            - CONTACT
            - PLAN_CHANGE
            - REDIRECT
            - TRIAL_EXTENSION
            - ABANDON
        couponId:
          type: string
        pauseDuration:
          type: integer
        surveyResponse:
          type: string
        feedback:
          type: string
        createdAt:
          type: string
          format: date-time
    SessionAggregate:
      type: object
      description: A grouped session count keyed by the requested breakdown fields.
      properties:
        count:
          type: integer
      additionalProperties: true
    DsrRequest:
      type: object
      required:
        - email
      properties:
        email:
          type: string
          format: email
    EventInput:
      type: object
      required:
        - event
      properties:
        event:
          type: string
          description: Event name.
        customerId:
          type: string
          description: Customer identifier (customerId or uid is required).
        uid:
          type: string
          description: Unique customer ID from your database.
        eventDate:
          type: string
          format: date-time
          description: ISO date for backfilling historical events.
        eventData:
          type: object
          additionalProperties: true
          description: Key-value event details.
        user:
          $ref: '#/components/schemas/B2BUser'
    CustomerUpdate:
      type: object
      description: At least one of uid or customerId is required.
      properties:
        uid:
          type: string
        customerId:
          type: string
        customerData:
          type: object
          additionalProperties: true
          description: Customer attributes used for segmentation and merge tags.
        user:
          $ref: '#/components/schemas/B2BUser'
    B2BUser:
      type: object
      properties:
        uid:
          type: string
        data:
          type: object
          additionalProperties: true
    SetUsersInput:
      type: object
      required:
        - customerId
        - users
      properties:
        customerId:
          type: string
          description: Payment-provider customer ID (for example a Stripe customer ID).
        users:
          type: array
          items:
            $ref: '#/components/schemas/BillingUser'
    BillingUser:
      type: object
      required:
        - userId
        - data
      properties:
        userId:
          type: string
          description: Internal user identifier.
        data:
          type: object
          required:
            - email
            - name
            - billingAdmin
          properties:
            email:
              type: string
              format: email
            name:
              type: string
            phone:
              type: string
            billingAdmin:
              type: boolean
              description: When true, this user receives Payment Recovery emails.
          additionalProperties: true