Mastercard · Capability

Mastercard Disputes and Settlement

Unified workflow for dispute managers and back-office teams to manage chargebacks, retrieval requests, transaction processing, and settlement through Mastercom and processing APIs.

Run with Naftiko MastercardDisputesChargebacksSettlementMastercom

What You Can Do

POST
Create chargeback — Create a chargeback
/v1/chargebacks
GET
Get chargebacks — Retrieve chargebacks
/v1/chargebacks
POST
Create retrieval — Create a retrieval request
/v1/retrievals
POST
Lookup transaction clarity — Look up transaction details for dispute resolution
/v1/transaction-clarity

MCP Tools

create-chargeback

Create a chargeback in Mastercom

get-chargebacks

Retrieve chargebacks from Mastercom

read-only
create-retrieval-request

Create a retrieval request in Mastercom

lookup-transaction-for-dispute

Look up transaction details to aid dispute resolution

read-only
authorize-transaction

Authorize a transaction through core processing

get-settlement-rate

Get currency conversion rate for settlement

read-only idempotent

APIs Used

mastercom processing-core ethoca-consumer-clarity currency-conversion