Zendesk Post Api V2 Tickets Ticket_id Satisfaction_rating
Creates a CSAT rating for a solved ticket, or for a ticket that was previously solved and then reopened. Only the end user listed as the ticket requester can create a satisfaction rating for the ticket. Only "good" and "bad" are valid values for the score when creating a rating. Other states, like "offered", are not valid and will result in a 422 error. #### Allowed For * End user who requested the ticket The end user must be a verified user.