Salesforce Service Cloud Salesforce Chat REST Accounts Cases API
REST API for managing live chat sessions between agents and visitors in Salesforce Service Cloud. Enables initiating chat sessions, sending and receiving messages, and monitoring chat activity. Contact Support: Name: Salesforce Developer Support
Overview
Salesforce Service Cloud Salesforce Chat REST Accounts Cases API is a Postman Collection published by Salesforce Service Cloud on the APIs.io network.
REST API for managing live chat sessions between agents and visitors in Salesforce Service Cloud. Enables initiating chat sessions, sending and receiving messages, and monitoring chat activity. Contact Support: Name: Salesforce Developer Support
The collection contains 5 requests organised into 3 folders.
Tagged areas include Case Management, CRM, Customer Service, Help Desk, and Support.