SysAid RelatedItems API

The RelatedItems API from SysAid — 3 operation(s) for relateditems.

OpenAPI Specification

sysaid-relateditems-api-openapi.yml Raw ↑
openapi: 3.1.0
info:
  title: SysAid REST ActionItems RelatedItems API
  description: 'REST API for SysAid ITSM. Manage service records (incidents, requests, problems, changes), users (agents and end users), groups, companies, assets, configuration items (CIs), templates, attachments, webhooks (beta), and license manager records. Authentication uses Client Credentials to mint short-lived application access tokens. Source: https://developers.sysaid.com/'
  version: '1.0'
  contact:
    name: SysAid
    url: https://developers.sysaid.com/
servers:
- url: https://your-account.sysaidit.com
  description: SysAid tenant base URL (replace your-account)
security:
- BearerAuth: []
tags:
- name: RelatedItems
paths:
  /getservicerecordrelateditems:
    get:
      tags:
      - RelatedItems
      summary: List related items
      operationId: getServiceRecordRelatedItems
      responses:
        '200':
          description: OK
  /addkbarticletoservicerecord:
    post:
      tags:
      - RelatedItems
      summary: Link KB articles
      operationId: addKbArticleToServiceRecord
      responses:
        '200':
          description: OK
  /deleteservicerecordknowledgebaserelateditem:
    delete:
      tags:
      - RelatedItems
      summary: Unlink KB articles
      operationId: deleteServiceRecordKnowledgebaseRelatedItem
      responses:
        '204':
          description: Deleted
components:
  securitySchemes:
    BearerAuth:
      type: http
      scheme: bearer
      description: 'OAuth 2.0 Client Credentials grant: exchange client_id and client_secret at /generateaccesstoken for a short-lived access token (default 24h), then pass as "Authorization: Bearer <token>".'