AmTrust Financial Services

AmTrust Conversa Engine API

Conversational engine consent API used by AmTrust's chatbot/outbound calling experience — collects call consent for a claim contact.

Documentation GitHub OpenAPI

Operations 1

POST /callconsent Collect Consent #

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OpenAPI Specification

{
  "openapi": "3.0.1",
  "info": {
    "title": "Conversa Engine API",
    "description": "Conversa Engine API List",
    "version": "1.0"
  },
  "servers": [
    {
      "url": "https://gateway.amtrustgroup.com/btgchatbot"
    },
    {
      "url": "https://prod-apim-gw.amtrustservices.com/btgchatbot"
    }
  ],
  "paths": {
    "/callconsent": {
      "post": {
        "summary": "Collect Consent",
        "description": "This endpoint allows you to collect consent from an external interface",
        "operationId": "callConsent",
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "oneOf": [
                  {
                    "required": [
                      "record_id",
                      "consent"
                    ],
                    "type": "object",
                    "properties": {
                      "record_id": {
                        "type": "integer",
                        "description": "Unique identifier for the record (e.g., 0 or 1)"
                      },
                      "consent": {
                        "type": "integer",
                        "description": "Consent value (e.g., 0 or 1)"
                      }
                    }
                  },
                  {
                    "required": [
                      "op_type",
                      "data"
                    ],
                    "type": "object",
                    "properties": {
                      "op_type": {
                        "type": "string",
                        "description": "Operation Type (e.g., sms/call)"
                      },
                      "data": {
                        "type": "string",
                        "description": "Data string (e.g. 123456789,modified_duty_yes)"
                      }
                    }
                  }
                ]
              },
              "example": {
                "record_id": 0,
                "consent": 0
              }
            }
          }
        },
        "responses": {
          "200": {
            "description": "Request Submitted Successfully",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "status": {
                      "type": "string",
                      "example": "success"
                    }
                  }
                },
                "example": {
                  "status": "success"
                }
              }
            }
          },
          "400": {
            "description": "Invalid input"
          },
          "500": {
            "description": "Internal server error"
          }
        }
      }
    }
  },
  "components": {
    "securitySchemes": {
      "apiKeyHeader": {
        "type": "apiKey",
        "name": "subscriber_id",
        "in": "header"
      },
      "apiKeyQuery": {
        "type": "apiKey",
        "name": "subscriber_id",
        "in": "query"
      }
    }
  },
  "security": [
    {
      "apiKeyHeader": []
    },
    {
      "apiKeyQuery": []
    }
  ]
}