# Zoomin

**Canonical:** https://apis.io/providers/zoomin/  
**Website:** https://www.zoominsoftware.com/  
**APIs profiled:** 0

Zoomin is a content and knowledge orchestration platform that unifies unstructured product content — documentation, in-product help, knowledge base and community answers — into personalized self-service and in-app experiences across customer support, success and experience teams. Founded in Tel Aviv, Zoomin was acquired by Salesforce on November 1, 2024 and now powers the Unified Knowledge and Agentforce/Data Cloud offerings. Its products include the Content Delivery Platform, Documentation Portal, In-Product Help, Zoomin for ServiceNow, Unified Knowledge and Zoomin Analytics. Zoomin does not publish a public, self-serve developer API surface; its integrations are delivered through customer implementations and the Salesforce platform. This profile was surfaced as a Bessemer Venture Partners portfolio company.

## Kin Score — 12.1 / 100 (emerging)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 12.1).

| Facet | Score |
|---|---|
| Discoverability | 50.0 |
| Contract Quality | 0.0 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 0.0 |
| Developer Ergonomics | 14.3 |
| Commercial Clarity | 21.1 |
| Access Clarity | 21.1 |

## Agent readiness — 0.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## Security (1)

- **Zoomin Domain Security** — TLSv1.3 · HSTS · DMARC

## Tags

Company, Cloud, Content, Documentation, Knowledge-Management, Customer-Support, Customer Experience, Analytics, Salesforce

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/zoomin/). Scores are computed from the provider's own public artifacts under a published rubric.