# Zoho Desk

**Canonical:** https://apis.io/providers/zoho-desk/  
**Website:** https://www.zoho.com/desk/  
**APIs profiled:** 3

Zoho Desk is a cloud-based customer support and help desk platform that helps businesses manage tickets, contacts, accounts, knowledge base articles, and community forums across multiple support channels. The Zoho Desk REST API provides programmatic access to tickets, threads, contacts, agents, departments, tasks, and knowledge base content using OAuth 2.0 authentication scoped per organization.

## Kin Score — 25.3 / 100 (emerging)

Scored 2026-08-21 under rubric 0.12.0. Trend: flat (+0.0 from 25.3).

| Facet | Score |
|---|---|
| Discoverability | 74.1 |
| Contract Quality | 55.6 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 2.6 |
| Developer Ergonomics | 11.9 |
| Commercial Clarity | 6.6 |
| Access Clarity | 6.6 |

## Agent readiness — 15.4 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## APIs (3)

- **Zoho Desk Agents API** — The Agents API from Zoho Desk — 2 operation(s) for agents.
- **Zoho Desk Contacts API** — The Contacts API from Zoho Desk — 2 operation(s) for contacts.
- **Zoho Desk Tickets API** — The Tickets API from Zoho Desk — 2 operation(s) for tickets.

## Security (2)

- **Zoho Desk Domain Security** — TLSv1.3 · HSTS · DMARC
- **Zoho Desk Vulnerability Disclosure** — security.txt · contact published

## Tags

Customer-Support, Help Desk, Ticketing, Knowledge Base, Customer Service, Zoho

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/zoho-desk/). Scores are computed from the provider's own public artifacts under a published rubric.