# ZenZap

**Canonical:** https://apis.io/providers/zenzap/  
**Website:** https://www.zenzap.co/  
**APIs profiled:** 8

Zenzap is an AI-native work communication platform — "Work Chat Built for the AI Era" — used by teams in healthcare, hospitality, construction, food service, retail, franchise, manufacturing, and non-profit operations. It organizes work into topics (group chats / channels / conversations) carrying messages, tasks, polls, reactions, and file attachments, with HIPAA and SOC 2 compliance, SAML SSO, and SCIM provisioning for enterprises. The Zenzap External Integration API (v2) lets external applications and AI agents act as bots: create topics, send and manage messages, run tasks and polls, manage members, and receive events by webhook or long polling. Backed by Bessemer Venture Partners.

## Kin Score — 52.1 / 100 (developing)

Scored 2026-08-17 under rubric 0.11.0. Trend: flat (+0.0 from 52.1).

| Facet | Score |
|---|---|
| Discoverability | 81.5 |
| Contract Quality | 73.1 |
| Governance | 11.5 |
| Operational Transparency | 7.9 |
| Developer Ergonomics | 56.0 |
| Commercial Clarity | 60.5 |

## Agent readiness — 54.3 (agent-native)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| MCP Server | derived |
| Auth Clarity | yes |
| Idempotency | documented |
| Error Semantics | verified |
| OpenAPI Examples | verified |
| Rate Limit Signal | no |
| Event Surface Described | yes |
| Agent Skills | derived |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (8)

- **ZenZap Agentic API** — Endpoints for AI agents to programmatically set up Zenzap organizations. Use `POST /v2/agentic/organization/create` to create an organization, install a bot, and invite a human ...
- **ZenZap Long Polling API** — Long polling allows your integration to fetch outbound events instead of receiving webhooks. Use `GET /v2/updates` with: - `offset`: value returned as `nextOffset` from the prev...
- **ZenZap Members API** — Operations for retrieving organization members
- **ZenZap Messages API** — Operations for sending messages
- **ZenZap OAuth API** — OAuth 2.0 `client_credentials` grant. Used by API-key bots that were created with `credentialType: oauth` to mint short-lived bearer access tokens. **In a nutshell:** 1. Get a `...
- **ZenZap Polls API** — Operations for creating polls, recording votes, and retracting votes. Polls are posted as messages in a topic. When you create a poll, each option is assigned a server-generated...
- **ZenZap Tasks API** — Operations for managing tasks
- **ZenZap Topics (group chats/channels/conversations) API** — Operations for managing topics (group chats/channels/conversations)

## MCP servers (1)

- **zenzap-mcp.yml**

## Agentic access (1)

- **Zenzap Agentic Access** — 28 operations · 19 acting

## Security (3)

- **Zenzap Authentication** — apiKey/http/oauth2 · 3 schemes
- **Zenzap Domain Security** — TLSv1.3 · HSTS · DMARC
- **Zenzap Trust Center** — SOC 2, ISO 27001, HIPAA, GDPR

## Tags

Company, Ai Ml, Messaging, Team Communication, Collaboration, Chat, Bots, Webhooks, Productivity, Tasks

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/zenzap/). Scores are computed from the provider's own public artifacts under a published rubric.