# Zenduty **Canonical:** https://apis.io/providers/zenduty/ **Website:** https://www.zenduty.com **APIs profiled:** 34 Zenduty is an incident management and on-call platform that orchestrates alert routing, escalation policies, on-call schedules, and incident response workflows for SRE and DevOps teams. The platform integrates with observability tools, ticketing systems, and chat platforms to centralize incident triage. Zenduty exposes a REST API for managing incidents, services, teams, schedules, and escalation policies, plus an Events API for ingesting alerts, all secured with Token authentication. ## Kin Score — 33.2 / 100 (thin) Scored 2026-08-24 under rubric 0.13.0. Trend: flat (-0.4 from 33.6). | Facet | Score | |---|---| | Discoverability | 74.1 | | Contract Quality | 58.9 | | Governance | 0.0 | | Contract Governance | 0.0 | | Operational Transparency | 0.0 | | Developer Ergonomics | 23.8 | | Commercial Clarity | 31.6 | | Access Clarity | 31.6 | ## Agent readiness — 22.3 (agent-aware) | Dimension | Value | |---|---| | Spec Presence | yes | | Agentic Access | derived | | Reversibility Documented | no | | MCP Server | no | | Auth Clarity | bearer | | Idempotency | no | | Error Semantics | no | | OpenAPI Examples | verified | | Rate Limit Signal | no | | Event Surface Described | no | | Agent Skills | no | | Well Known Catalog | no | | Consent Identity | no | | Agent Card | no | | Dry Run Mode | no | | Delegated Identity | no | | Protected Resource Metadata | no | | Dynamic Client Registration | no | | Agentic Commerce | no | ## Access Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium). ## APIs (34) - **Zenduty REST API** — Management REST API for incidents, services, teams, users, schedules, escalation policies, and integrations. Authenticated via "Authorization: Token " header. - **Zenduty Events API** — Alert ingestion API for sending incident events from monitoring, observability, and custom systems into Zenduty. - **Zenduty Account Custom Role API** — This object represents a custom role of the account. Each custom role object has custom permissions, which the account admin can set from account level permissions and assign th... - **Zenduty Account Member API** — This object represents a user of the account. Each account member object has a role, which can be owner, admin, or user. Each account has a single owner, but the admins and user... - **Zenduty Alert Rules API** — Alert Rules in Zenduty are advanced conditions for incoming alerts. They dictate how Zenduty handles alerts and their incidents upon receipt, altering behavior and routing based... - **Zenduty Analytics API** — These endpoints provide incident analytics for your account. All analytics endpoints accept POST requests with optional filter parameters and return metrics such as incident cou... - **Zenduty Contact Methods API** — This object represents one of the following communication channels(Email, SMS, Phone Call, Slack, Microsoft Team, Google Chat). A user can add multiple contacts methods. - **Zenduty Escalation Policies API** — This object represents the escalation policy of a team. You can checkout the escalation policy docs here https://docs.zenduty.com/docs/escalationpolicies - **Zenduty Events API** — This object represents the events of an integration. - **Zenduty Forwarding Rules API** — This object represents a user's forwarding rules. A user can forward his notifications to the other account members in case an incident occurs. - **Zenduty Global Router API** — This object represents the Global Router of the Account. You can checkout the global alert routing docs here https://docs.zenduty.com/docs/globalalertrouting - **Zenduty Global Router Rules API** — The Rules of the Global Router in an Account are represented by this object. Visit this link to view the documentation for the global alert routing rules https://docs.zenduty.co... - **Zenduty Incident Alerts API** — This object represents the incident alerts of an incident. - **Zenduty Incident Notes API** — This object represents the incident notes of an incident. - **Zenduty Incident Responders API** — This object represents the incident responders of an incident. - **Zenduty Incident Roles API** — This object represents the incident roles of an incident. You can checkout the incident role docs here https://docs.zenduty.com/docs/incidentroles - **Zenduty Incident Tags API** — This object represents the incident tags of an incident. - **Zenduty Incidents API** — This object represents the incidents of the account. You can checkout the incident docs here https://docs.zenduty.com/docs/incidents - **Zenduty Integrations API** — This object represents the integrations associated with a service. You can checkout the integration docs here https://docs.zenduty.com/docs/integrations - **Zenduty Notification Rules API** — This object represents a user's notification rules. A user can have notification rules for high urgency and low urgency incidents. - **Zenduty OnCall API** — This object represents the user who is oncall. - **Zenduty Postmortem API** — This object represents the postmortem of an incident. You can checkout the postmortem docs here https://docs.zenduty.com/docs/incidentpostmortem - **Zenduty Priorities API** — This object represents the priority of an incident. You can checkout the priority docs here https://docs.zenduty.com/docs/incidentpriority - **Zenduty Schedule Overrides API** — This object represents the Override of a Schedule. You can checkout the Schedule Override docs here https://docs.zenduty.com/docs/schedules/#schedule-override - **Zenduty Schedules API** — This object represents the schedule of a team. You can checkout the schedule docs here https://docs.zenduty.com/docs/schedules - **Zenduty Services API** — This object represents the services associated with a team. You can checkout the services docs here https://docs.zenduty.com/docs/services - **Zenduty SLA API** — This object represents the SLA of an incident. You can checkout the SLA docs here https://docs.zenduty.com/docs/incidentsla - **Zenduty Tags API** — This object represents the tags of an incident. You can checkout the tag docs here https://docs.zenduty.com/docs/incidenttags - **Zenduty Task Templates API** — This object represents the task templates of the team. You can checkout the task template docs here https://docs.zenduty.com/docs/tasktemplates - **Zenduty Team Maintenance Mode API** — This object represents the maintenance mode of a team. You can checkout the team maintenance mode docs here https://docs.zenduty.com/docs/maintenancewindows - **Zenduty Team Members API** — This object represents the users of a team. Each team member has a role which can be a manager or a user. You can checkout the team member docs here https://docs.zenduty.com/doc... - **Zenduty Team Permissions API** — This object represents the permissions of a team. It lets you access the particular team elements that the team has given permissions to use. - **Zenduty Teams API** — This object represents a team of the account. It lets you create different independent operational units in the account. You can check out the team docs here https://docs.zendut... - **Zenduty User Custom Role API** — This object represents a user's custom role. Each user can be assigned to only one custom role. ## Agentic access (1) - **Zenduty Agentic Access** — 140 operations · 81 acting · 1 human-in-the-loop ## Security (3) - **Zenduty Authentication** — http · 1 scheme - **Zenduty Domain Security** — TLSv1.3 · HSTS · DMARC - **Zenduty Trust Center** — SOC 2, ISO 27001 ## Tags Incident Management, On-Call, Alerting, SRE, DevOps, Observability --- Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/zenduty/). Scores are computed from the provider's own public artifacts under a published rubric.