# xMatters

**Canonical:** https://apis.io/providers/xmatters/  
**Website:** https://www.xmatters.com  
**APIs profiled:** 11

xMatters is a service reliability platform that orchestrates intelligent communication, on-call management, and incident response workflows for IT operations, DevOps, and major incident teams. The platform routes signals from monitoring tools to the right people via multiple channels (voice, SMS, push, email, chat) and triggers automated remediation workflows via its integration builder and Flow Designer. The xMatters REST API provides full programmatic control over people, groups, on-call schedules, events, scenarios, and integrations using Basic auth, API keys, or OAuth 2.0.

## Kin Score — 34.1 / 100 (thin)

Scored 2026-08-21 under rubric 0.12.0. Trend: flat (+0.0 from 34.1).

| Facet | Score |
|---|---|
| Discoverability | 81.5 |
| Contract Quality | 48.5 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 2.6 |
| Developer Ergonomics | 35.7 |
| Commercial Clarity | 31.6 |
| Access Clarity | 31.6 |

## Agent readiness — 26.1 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (11)

- **xMatters REST API** — REST API for managing people, groups, devices, on-call schedules, events, conferences, scenarios, sites, and integrations in xMatters. The base URL identifies the customer insta...
- **xMatters Devices API** — The Devices API from xMatters — 2 operation(s) for devices.
- **xMatters Events API** — The Events API from xMatters — 3 operation(s) for events.
- **xMatters Groups API** — The Groups API from xMatters — 3 operation(s) for groups.
- **xMatters Integrations API** — The Integrations API from xMatters — 1 operation(s) for integrations.
- **xMatters OnCall API** — The OnCall API from xMatters — 1 operation(s) for oncall.
- **xMatters People API** — The People API from xMatters — 4 operation(s) for people.
- **xMatters Plans API** — The Plans API from xMatters — 2 operation(s) for plans.
- **xMatters Scenarios API** — The Scenarios API from xMatters — 1 operation(s) for scenarios.
- **xMatters Services API** — The Services API from xMatters — 1 operation(s) for services.
- **xMatters Shifts API** — The Shifts API from xMatters — 1 operation(s) for shifts.

## Agentic access (1)

- **Xmatters Agentic Access** — 36 operations · 17 acting

## Security (3)

- **Xmatters Authentication** — http/oauth2 · 2 schemes
- **Xmatters Domain Security** — TLSv1.3 · HSTS · DNSSEC · DMARC
- **Xmatters Trust Center** — SOC 2, ISO 27001, HIPAA, FedRAMP, GDPR

## Tags

Incident Management, On-Call, Alerting, Service Reliability, DevOps, Communications, Workflow-Automation

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/xmatters/). Scores are computed from the provider's own public artifacts under a published rubric.