# Wootric

**Canonical:** https://apis.io/providers/wootric/  
**Website:** https://wootric.com/  
**APIs profiled:** 8

Wootric (now part of InMoment) is a customer experience platform with a REST API for managing NPS, CSAT, and CES surveys, accessing feedback responses, and managing customer experience programs. The API supports end user management, survey distribution via email and SMS, response retrieval with promoter/passive/detractor filtering, metric summaries, and multi-region deployments across US, EU, and AU environments.

## Kin Score — 42.3 / 100 (developing)

Scored 2026-08-25 under rubric 0.14.0. Trend: flat (+0.0 from 42.3).

| Facet | Score |
|---|---|
| Discoverability | 74.1 |
| Contract Quality | 62.3 |
| Governance | 9.8 |
| Contract Governance | 9.8 |
| Operational Transparency | 26.3 |
| Developer Ergonomics | 23.8 |
| Commercial Clarity | 50.0 |
| Access Clarity | 50.0 |

## Agent readiness — 19.8 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | bearer |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | no |
| Protected Resource Metadata | no |
| Dynamic Client Registration | no |
| Agentic Commerce | no |

## Access

Paid · Self-serve signup — onboarding: self-serve, pricing: paid, trial: no (confidence: high).

## APIs (8)

- **Wootric Declines API** — Manage survey decline records
- **Wootric Email Surveys API** — Send email surveys and retrieve email statistics
- **Wootric End Users API** — Manage end user profiles and metadata
- **Wootric Metrics API** — Retrieve NPS summary metrics
- **Wootric Responses API** — Manage NPS/CSAT/CES survey responses
- **Wootric Segments API** — Access segment definitions
- **Wootric Settings API** — Manage end user survey settings
- **Wootric Survey Templates API** — Access survey template configurations

## Agentic access (1)

- **Wootric Agentic Access** — 32 operations · 13 acting

## Security (2)

- **Wootric Authentication** — http · 1 scheme
- **Wootric Domain Security** — TLSv1.3 · DNSSEC

## Plans (1)

- **Wootric Plans Pricing**

## Tags

Customer Experience, NPS, CSAT, CES, Customer Satisfaction, Customer Effort Score, Surveys, Feedback, Voice of the Customer

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/wootric/). Scores are computed from the provider's own public artifacts under a published rubric.