# Witness Systems

**Canonical:** https://apis.io/providers/witness-systems/  
**APIs profiled:** 0

Witness Systems, Inc. was a workforce optimization software company founded in 1988 and headquartered in Roswell, Georgia. It built quality monitoring, call and screen recording, and performance management software for contact centers, sold under the Impact 360 and eQuality product lines, and traded publicly on NASDAQ under the ticker WITS. Verint Systems acquired Witness Systems in 2007 for approximately $950 million, folding its products into Verint's Workforce Optimization suite. The company no longer operates as an independent entity and publishes no public API; its former domain (witnesssystems.com) no longer resolves.

## Kin Score — 5.0 / 100 (minimal)

Scored 2026-08-21 under rubric 0.12.0. Trend: flat (+0.0 from 5.0).

| Facet | Score |
|---|---|
| Discoverability | 50.0 |
| Contract Quality | 0.0 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 0.0 |
| Developer Ergonomics | 0.0 |
| Commercial Clarity | 0.0 |
| Access Clarity | 0.0 |

## Agent readiness — 0.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## Tags

Company, Workforce Optimization, Contact Center, Call Recording, Quality Monitoring, Performance Management, Defunct

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/witness-systems/). Scores are computed from the provider's own public artifacts under a published rubric.