# VoiceOps

**Canonical:** https://apis.io/providers/voiceops/  
**Website:** https://www.voiceops.com/  
**APIs profiled:** 1

VoiceOps is an AI agent platform that analyzes customer conversations across calls, email, SMS, and chat and turns them into structured business intelligence — transcription and analysis in 120+ languages, CRM enrichment, lead scoring, compliance monitoring, competitive intelligence, and churn detection for high-velocity sales, CX, and operations teams. It pipes structured conversation records into Salesforce, HubSpot, Genesys, Five9, Snowflake, Power BI, Slack, Teams, and webhooks. Backed by Bain Capital Ventures. VoiceOps operates a live first-party remote MCP server at mcp.voiceops.com authenticated with an API key, but publishes no developer portal, API reference, OpenAPI, or SDK of any kind — the MCP endpoint is reachable by an agent today yet discoverable by none, and there is no published way to obtain the key it requires. A previously documented Call Integration API and Reporting API knowledge base is offline, and the live api.voiceops.com host backs the app.voiceops.com application.

## Kin Score — 26.8 / 100 (emerging)

Scored 2026-08-17 under rubric 0.11.0. Trend: rising (+14.0 from 12.8).

| Facet | Score |
|---|---|
| Discoverability | 87.0 |
| Contract Quality | 0.0 |
| Governance | 12.5 |
| Operational Transparency | 10.5 |
| Developer Ergonomics | 26.1 |
| Commercial Clarity | 50.0 |

## Agent readiness — 29.3 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| MCP Server | yes |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | documented |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | yes |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Sales-led — onboarding: unknown, pricing: unknown, trial: no (confidence: high).

## APIs (1)

- **VoiceOps MCP Server** — Live first-party remote Model Context Protocol server operated by VoiceOps. JSON-RPC 2.0 over HTTP (streamable HTTP transport), authenticated with a VoiceOps API key sent in the...

## MCP servers (1)

- **voiceops-mcp.yml**

## Security (4)

- **Voiceops Authentication** — apiKey/oauth2/openIdConnect · 3 schemes
- **Voiceops Domain Security** — TLSv1.3 · HSTS · DMARC
- **Voiceops Vulnerability Disclosure** — Hackerone · security.txt · contact published
- **Voiceops Trust Center** — SOC 2, HIPAA, PCI DSS

## Plans (1)

- **Voiceops Plans Pricing**

## Tags

Company, Ai Apps, Conversation Intelligence, Call Centers, Sales Coaching, Customer Experience, Artificial Intelligence, Speech Analytics, Model Context Protocol, Agents

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/voiceops/). Scores are computed from the provider's own public artifacts under a published rubric.