# UserTesting

**Canonical:** https://apis.io/providers/usertesting/  
**Website:** https://www.usertesting.com  
**APIs profiled:** 8

UserTesting is a human insight platform for experience research: teams recruit vetted participants, run usability tests, surveys, live conversations, and interaction tests, and analyze session videos, transcripts, and QXscore experience metrics. Its developer surface at developer.usertesting.com exposes the Results API (v2) for programmatic access to session data, videos, transcripts, clips, highlight reels, and QXscores, plus Legacy (v1) endpoints for embedding content from classic tests. Authentication is OAuth 2.0 client credentials issued against its Okta authorization server, and an official MCP server (early access) connects the platform to Claude, ChatGPT, Figma Make, and other AI clients.

## Kin Score — 57.2 / 100 (strong)

Scored 2026-08-17 under rubric 0.11.0. Trend: flat (+0.0 from 57.2).

| Facet | Score |
|---|---|
| Discoverability | 92.6 |
| Contract Quality | 60.4 |
| Governance | 11.5 |
| Operational Transparency | 52.6 |
| Developer Ergonomics | 62.5 |
| Commercial Clarity | 60.5 |

## Agent readiness — 53.8 (agent-ready)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| MCP Server | yes |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | verified |
| OpenAPI Examples | partial |
| Rate Limit Signal | verified |
| Event Surface Described | no |
| Agent Skills | derived |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (8)

- **UserTesting Clip API** — The Clip API from UserTesting — 1 operation(s) for clip.
- **UserTesting General Session Data API** — Retrieve session summaries and detailed session results from a test.
- **UserTesting Highlightreel API** — The Highlightreel API from UserTesting — 1 operation(s) for highlightreel.
- **UserTesting QXscore Data API** — Access Quality of Experience Scores (QXscores) calculated from a test's completed sessions.
- **UserTesting Session API** — The Session API from UserTesting — 1 operation(s) for session.
- **UserTesting Studies API** — The Studies API from UserTesting — 2 operation(s) for studies.
- **UserTesting Video Data API** — Access session video data, including transcripts, video download links, clips, and highlight reels.
- **UserTesting Workspaces API** — The Workspaces API from UserTesting — 2 operation(s) for workspaces.

## MCP servers (1)

- **usertesting-mcp.yml**

## Security (4)

- **Usertesting Authentication** — http/oauth2 · 2 schemes
- **Usertesting Domain Security** — TLSv1.2 · HSTS · DMARC
- **Usertesting Vulnerability Disclosure** — Hackerone
- **Usertesting Trust Center** — SOC 2, ISO 27001:2022 (auditor CoalFire), ISO 27701, CSA STAR, HIPAA, GDPR, CCPA

## Tags

Company, UX Research, Usability Testing, Human Insight, Customer Experience, Surveys, Video, Transcripts, Experience Metrics

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/usertesting/). Scores are computed from the provider's own public artifacts under a published rubric.