# Usersnap

**Canonical:** https://apis.io/providers/usersnap/  
**Website:** https://usersnap.com  
**APIs profiled:** 4

Usersnap is a user feedback platform from Perg/Linz, Austria that lets product, development, customer success, and marketing teams capture, organize, and act on user feedback with embeddable widgets for screenshots, screen recordings, ratings, and surveys. Beyond the widgets, Usersnap ships a plan-gated platform REST API (JWT bearer auth) for submitting and querying feedback, HMAC-signed webhooks, an official npm browser package, and a hosted MCP server (mcp.usersnap.com) secured with OAuth 2.1 + PKCE so AI assistants can query feedback and create opportunities.

## Kin Score — 62.0 / 100 (strong)

Scored 2026-08-17 under rubric 0.11.0. Trend: flat (+0.0 from 62.0).

| Facet | Score |
|---|---|
| Discoverability | 92.6 |
| Contract Quality | 69.6 |
| Governance | 11.5 |
| Operational Transparency | 55.3 |
| Developer Ergonomics | 73.4 |
| Commercial Clarity | 60.5 |

## Agent readiness — 54.7 (agent-ready)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| MCP Server | yes |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | documented |
| OpenAPI Examples | verified |
| Rate Limit Signal | no |
| Event Surface Described | yes |
| Agent Skills | derived |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (4)

- **Usersnap feedback API** — Feedback related endpoints
- **Usersnap pre_submit API** — Available options for submission
- **Usersnap project API** — Project related endpoints
- **Usersnap submit API** — Submit feedback

## MCP servers (1)

- **usersnap-mcp.yml**

## Agentic access (1)

- **Usersnap Agentic Access** — 8 operations · 3 acting

## Security (4)

- **Usersnap Authentication** — http · 1 scheme
- **Usersnap Domain Security** — TLSv1.2 · HSTS · DMARC
- **Usersnap Vulnerability Disclosure** — disclosure policy published
- **Usersnap Trust Center** — trust center published

## Tags

Company, Feedback, Bug Tracking, Customer Experience, Product Management, Surveys, SaaS

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/usersnap/). Scores are computed from the provider's own public artifacts under a published rubric.