# Usermind

**Canonical:** https://apis.io/providers/usermind/  
**Website:** https://usermind.com  
**APIs profiled:** 0

Usermind was a Seattle-based journey and experience orchestration platform that captured and analyzed contextual data at every touchpoint of the customer journey to personalize experiences across channels, and was named a Leader in The Forrester Wave Journey Orchestration Platforms, Q2 2020. Backed by a16z and Menlo Ventures, the company was acquired by Qualtrics (announced July 20, 2021); usermind.com now redirects to qualtrics.com and no independent Usermind API surface remains.

## Kin Score — 6.9 / 100 (minimal)

Scored 2026-08-21 under rubric 0.12.0. Trend: flat (+0.0 from 6.9).

| Facet | Score |
|---|---|
| Discoverability | 68.5 |
| Contract Quality | 0.0 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 0.0 |
| Developer Ergonomics | 0.0 |
| Commercial Clarity | 0.0 |
| Access Clarity | 0.0 |

## Agent readiness — 0.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## Security (2)

- **Usermind Domain Security** — DMARC
- **Usermind Vulnerability Disclosure** — security.txt · contact published

## Tags

Company, Customer Journey, Journey Orchestration, Customer Experience, Marketing Technology, Acquired

---

Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/usermind/). Scores are computed from the provider's own public artifacts under a published rubric.