# Userback

**Canonical:** https://apis.io/providers/userback/  
**Website:** https://www.userback.io  
**APIs profiled:** 4

Userback is a customer feedback platform that captures visual feedback, screenshots, screen recordings, and bug reports directly from in-product widgets installed on websites and web applications. The platform offers feedback boards, session replays, and integrations with project management and developer tools to streamline customer-driven product development. Userback's REST API uses Bearer token authentication for managing feedback, projects, users, and account data.

## Kin Score — 31.0 / 100 (thin)

Scored 2026-08-25 under rubric 0.14.0. Trend: flat (+0.0 from 31.0).

| Facet | Score |
|---|---|
| Discoverability | 81.5 |
| Contract Quality | 60.5 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 2.6 |
| Developer Ergonomics | 13.1 |
| Commercial Clarity | 23.7 |
| Access Clarity | 23.7 |

## Agent readiness — 17.3 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | bearer |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | no |
| Protected Resource Metadata | no |
| Dynamic Client Registration | no |
| Agentic Commerce | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (4)

- **Userback REST API** — REST API for managing Userback feedback items, projects, users, tags, and account resources. Uses Bearer token authentication; partner integrations use an X-Partner-Code header.
- **Userback Feedback API** — Feedback items captured by Userback widgets.
- **Userback Feedback Comments API** — Comments attached to feedback items.
- **Userback Projects API** — Userback projects (workspaces grouping feedback widgets).

## Agentic access (1)

- **Userback Agentic Access** — 8 operations · 4 acting

## Security (2)

- **Userback Authentication** — http · 1 scheme
- **Userback Domain Security** — TLSv1.2 · HSTS · DMARC

## Tags

Customer Feedback, Bug Reporting, Visual Feedback, Session Replay, Product Management, Software-as-a-Service

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/userback/). Scores are computed from the provider's own public artifacts under a published rubric.