# Clad Labs

**Canonical:** https://apis.io/providers/useclad-ai/  
**Website:** https://www.useclad.ai  
**APIs profiled:** 1

Clad Labs builds an AI-powered support platform that triages, investigates, and resolves customer support tickets across Slack, Discord, Teams, and email. The system captures conversation threads, provides evidence‑backed handoffs, and automates ticket creation with root‑cause analysis. By integrating with existing tools and ticketing systems, Clad enables teams to resolve issues faster while preserving knowledge in a centralized knowledge base. The platform offers a widget SDK for embedding support chat, a GraphQL API for workspace data, and customizable AI agents to assist support engineers.

## Kin Score — 34.9 / 100 (thin)

Scored 2026-10-31 under rubric 0.25.0.

| Facet | Score |
|---|---|
| Discoverability | 57.1 |
| Contract Quality | 24.7 |
| Contract Governance | 19.7 |
| Operational Transparency | 21.1 |
| Developer Ergonomics | 52.4 |
| Access Clarity | 31.6 |

Regulatory layer — **Horizontal (data, software, accessibility, platform)**: 22.7 (matched via fallback).

## Agent readiness — 20.1 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | bearer |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | partial |
| Rate Limit Signal | documented |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | no |
| Protected Resource Metadata | no |
| Dynamic Client Registration | no |
| Agentic Commerce | no |
| Pagination Ratio | na |
| Operation Distinctiveness | no |

## APIs (1)

- **Clad Labs API** — Clad Labs API as documented publicly: 23 operations. Contract generated from the documentation by API Evangelist (2026-10-29); not the provider's own document.

## Security (2)

- **Useclad Ai Authentication** — 2 schemes
- **Useclad Ai Domain Security** — TLSv1.3 · HSTS · DMARC

## Tags

Company, AI, Support, SaaS, Automation

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/useclad-ai/). Scores are computed from the provider's own public artifacts under a published rubric.