# Updox

**Canonical:** https://apis.io/providers/updox/  
**Website:** https://www.updox.com  
**APIs profiled:** 12

Updox is a healthcare communication and patient engagement platform for in-person and virtual care, offering a single inbox for secure/direct messaging, electronic fax, document management, patient reminders, forms, and telehealth video chat, integrated with 100+ EHR and pharmacy management systems. Updox has been a part of EverCommerce (NASDAQ - EVCM) since its December 2020 acquisition. Updox exposes a documented public/partner API (an IO Docs explorer plus a knowledge-base API reference) used mainly by EHR, pharmacy, and integration partners; API access is granted via application credentials rather than open self-serve signup, and much of the endpoint surface below is modeled from Updox's documented functional areas and webhook catalog.

## Kin Score — 25.2 / 100 (emerging)

Scored 2026-08-25 under rubric 0.14.0. Trend: falling (-8.9 from 34.1).

| Facet | Score |
|---|---|
| Discoverability | 74.1 |
| Contract Quality | 11.8 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 31.6 |
| Developer Ergonomics | 22.6 |
| Commercial Clarity | 39.5 |
| Access Clarity | 39.5 |

Regulatory layer — **Health**: 7.5 (matched via tags).

## Agent readiness — 17.3 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | no |
| Protected Resource Metadata | no |
| Dynamic Client Registration | no |
| Agentic Commerce | no |

## Access

Paid — onboarding: unknown, pricing: paid, trial: no (confidence: medium).

## APIs (12)

- **Updox Direct Messaging API** — Send and receive HISP Direct secure messages between providers, with Direct Messaging webhooks for delivery/receipt events. Endpoints modeled from Updox's documented Direct Mess...
- **Updox Secure Conversation API** — Manage secure two-way patient conversations (secure text/SMS threads), with Secure Conversation Management webhooks for new-message events. Endpoints modeled from Updox's docume...
- **Updox Document Management API** — Create, retrieve, and route documents within the Updox inbox, with Document Management webhooks for document lifecycle events. Endpoints modeled from Updox's documented function...
- **Updox Patient Management API** — Create and update patient records and demographics that anchor reminders, forms, portal access, and conversations, with Patient Management webhooks. Endpoints modeled from Updox...
- **Updox Patient Portal API** — Provision and manage patient portal access and portal messaging, with Patient Portal webhooks for portal activity. Endpoints modeled from Updox's documented functional area and ...
- **Updox Reminders API** — Schedule and manage appointment reminders and broadcast messages across text, voice, and email, with Reminders webhooks for confirmation/response events. Endpoints modeled from ...
- **Updox Forms API** — Send electronic intake and consent forms to patients and receive completed submissions, with Forms webhooks for completion events. Endpoints modeled from Updox's documented func...
- **Updox Account Management API** — Administer accounts, users, and application connectivity, including the tiered Ping health-check actions (Ping, PingWithApplicationAuth, PingWithAccountAuth, PingWithAuth) and A...
- **Updox Address Book API** — Practice-level contact/address-book actions.
- **Updox Faxing API** — Inbound electronic fax retrieval.
- **Updox Ping API** — Connectivity and authentication health checks.
- **Updox Video Chat API** — Telehealth video call actions.

## Agentic access (1)

- **Updox Agentic Access** — 10 operations · 10 acting

## Security (1)

- **Updox Domain Security** — TLSv1.3 · HSTS · DMARC

## Plans (1)

- **Updox Plans Pricing**

## Tags

Healthcare, Patient Engagement, Secure Messaging, Electronic Fax, Telehealth, Document-Management, HIPAA, EverCommerce

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/updox/). Scores are computed from the provider's own public artifacts under a published rubric.