# Unwrap

**Canonical:** https://apis.io/providers/unwrap/  
**Website:** https://www.unwrap.ai/  
**APIs profiled:** 1

Unwrap is an AI-powered customer intelligence platform, founded by ex-Amazon Alexa product leaders, that aggregates customer feedback from every channel (support tickets, surveys, app reviews, sales calls, social) and uses custom NLP to auto-tag, cluster and surface actionable product insights without manual analysis. It ships a GraphQL data API (Bearer API key) for fetching feedback entries and taxonomy, batch-importing feedback, and building groups, plus a read-only remote MCP server (OAuth 2.0) and a first-party Surveys mobile SDK for iOS and Android. Unwrap is SOC 2 Type II and GDPR compliant.

## Kin Score — 39.1 / 100 (thin)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 39.1).

| Facet | Score |
|---|---|
| Discoverability | 87.0 |
| Contract Quality | 0.0 |
| Governance | 18.2 |
| Contract Governance | 18.2 |
| Operational Transparency | 50.0 |
| Developer Ergonomics | 61.3 |
| Commercial Clarity | 47.4 |
| Access Clarity | 47.4 |

## Agent readiness — 24.0 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | documented |
| Auth Clarity | yes |
| Idempotency | documented |
| Error Semantics | documented |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | no |
| Agent Skills | derived |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (1)

- **Unwrap GraphQL API** — GraphQL API for fetching feedback entries and group taxonomy, batch-importing feedback, and building classification groups. Authenticated with a personal API key sent as an HTTP...

## MCP servers (1)

- **Unwrap MCP Server**

## Security (3)

- **Unwrap Authentication** — http/oauth2 · 2 schemes
- **Unwrap Domain Security** — TLSv1.3 · HSTS · DMARC
- **Unwrap Trust Center** — SOC 2, GDPR

## Tags

Company, Ai Apps, Customer Feedback, Customer Intelligence, Product Analytics, Voice of Customer, NLP, GraphQL, MCP

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/unwrap/). Scores are computed from the provider's own public artifacts under a published rubric.