# UJET

**Canonical:** https://apis.io/providers/ujet/  
**Website:** https://ujet.cx/  
**APIs profiled:** 0

UJET is an AI-powered cloud contact center (CCaaS) platform that unifies voice, chat, SMS, email, WhatsApp, and in-app mobile support into a single agentic customer-experience system. Built CRM-native so PII stays in the customer's CRM rather than the contact center layer, UJET pairs its CCaaS foundation with Agentic Experience Orchestration (AXO) and Spiral conversational intelligence, and ships embedded mobile and web SDKs for in-app support. UJET is the platform behind Google Cloud's Contact Center AI (CCAI) Platform and is backed by GV, DCM Ventures, and Sapphire Ventures. Its developer documentation is login-gated; the publicly verifiable developer surface is its SDKs, GitHub organization, status page, and SLA.

## Kin Score — 20.1 / 100 (emerging)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 20.1).

| Facet | Score |
|---|---|
| Discoverability | 57.4 |
| Contract Quality | 0.0 |
| Governance | 18.2 |
| Contract Governance | 18.2 |
| Operational Transparency | 18.4 |
| Developer Ergonomics | 9.5 |
| Commercial Clarity | 39.5 |
| Access Clarity | 39.5 |

## Agent readiness — 0.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## Security (1)

- **Ujet Domain Security** — TLSv1.3 · HSTS · DMARC

## Tags

Company, Enterprise, Contact Center, CCaaS, Customer Experience, Artificial Intelligence, Voice, Messaging, Support

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/ujet/). Scores are computed from the provider's own public artifacts under a published rubric.