# SuperOps

**Canonical:** https://apis.io/providers/superops/  
**Website:** https://superops.com  
**APIs profiled:** 2

SuperOps is a unified PSA (Professional Services Automation) and RMM (Remote Monitoring and Management) platform for managed service providers (MSPs) and internal IT teams, spanning service desk and ticketing, endpoint monitoring, patch management, asset and IT documentation, project management, billing and invoicing, and AI-assisted operations. SuperOps exposes a public GraphQL API with separate MSP and IT surfaces across US and EU data centers, giving programmatic access to clients, tickets, assets, users, invoices, knowledge base, and service catalog data. Requests authenticate with a bearer API token plus a CustomerSubDomain header and are limited to 800 requests per minute.

## Kin Score — 40.0 / 100 (thin)

Scored 2026-08-17 under rubric 0.11.0. Trend: flat (+0.0 from 40.0).

| Facet | Score |
|---|---|
| Discoverability | 75.9 |
| Contract Quality | 0.0 |
| Governance | 12.5 |
| Operational Transparency | 68.4 |
| Developer Ergonomics | 49.5 |
| Commercial Clarity | 60.5 |

## Agent readiness — 19.6 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| MCP Server | derived |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | documented |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | no |
| Agent Skills | derived |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (2)

- **SuperOps MSP GraphQL API** — GraphQL API for MSPs covering clients, tickets, assets, users, invoices, knowledge base, and service catalog. US and EU data centers.
- **SuperOps IT GraphQL API** — GraphQL API for internal IT teams covering assets, tickets, users, knowledge base, service catalog, and IT documentation. US and EU data centers.

## MCP servers (1)

- **superops-mcp.yml**

## Security (4)

- **Superops Authentication** — http-bearer/apiKey · 2 schemes
- **Superops Domain Security** — TLSv1.3 · HSTS · DMARC
- **Superops Vulnerability Disclosure** — contact published
- **Superops Trust Center** — SOC 2 Type 2, ISO 27001, HIPAA, GDPR

## Tags

Company, It Management Software, PSA, RMM, MSP, Service Desk, Endpoint Management, IT Documentation, GraphQL

---

Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/superops/). Scores are computed from the provider's own public artifacts under a published rubric.