# Stonly

**Canonical:** https://apis.io/providers/stonly/  
**Website:** https://www.stonly.com  
**APIs profiled:** 0

Stonly is a knowledge management and customer self-service platform that lets organizations create interactive step-by-step guides, decision trees, and structured knowledge content for both customer self-service and agent-assisted support. It combines a knowledge base, an embeddable widget, AI chatbots and agent-assist, and process automation, and integrates with customer service tools such as Zendesk, Salesforce, ServiceNow, Freshdesk, Zapier, Segment and HubSpot. For developers Stonly ships native mobile SDKs (iOS, Android, React Native) plus a CLI to embed guides in apps, and a REST/HTTP API for managing knowledge content and syncing user data. Companies including RemoteLock, Devialet and Tonal use Stonly to deflect support tickets, speed up resolution, and streamline agent onboarding.

## Kin Score — 30.3 / 100 (thin)

Scored 2026-08-21 under rubric 0.12.0. Trend: flat (+0.0 from 30.3).

| Facet | Score |
|---|---|
| Discoverability | 57.4 |
| Contract Quality | 0.0 |
| Governance | 18.2 |
| Contract Governance | 18.2 |
| Operational Transparency | 34.2 |
| Developer Ergonomics | 35.7 |
| Commercial Clarity | 53.9 |
| Access Clarity | 53.9 |

## Agent readiness — 0.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## Security (2)

- **Stonly Domain Security** — TLSv1.3 · HSTS · DNSSEC · DMARC
- **Stonly Trust Center** — SOC 2, HIPAA, PCI DSS, GDPR

## Tags

Company, Cloud Saas, Knowledge Base, Knowledge-Management, Customer Service, Customer-Support, Self-Service, Help Center, AI Chatbot, Mobile SDK, Customer Experience

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/stonly/). Scores are computed from the provider's own public artifacts under a published rubric.