# Sobot

**Canonical:** https://apis.io/providers/sobot/  
**Website:** https://docs.sobot.io/  
**APIs profiled:** 4

Sobot is an all-in-one AI-powered contact center and customer engagement platform used by more than 100,000 companies worldwide. Its products span an omnichannel Live Chat workspace, a multilingual AI Chatbot, cloud Voice / call-center with global numbers, a collaborative Ticketing system, a WhatsApp Business API, and outbound Voicebot / telemarketing. Sobot exposes developer APIs for online chat sessions, agent and department management, and voice extension administration, plus first-party SDKs for Android, iOS, HarmonyOS NEXT, Flutter, and Web (JavaScript) so teams can embed chat, voice, and ticketing into their own applications. The developer surface is documented on a Mintlify docs site and secured with HTTP bearer tokens.

## Kin Score — 40.4 / 100 (developing)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 40.4).

| Facet | Score |
|---|---|
| Discoverability | 92.6 |
| Contract Quality | 59.8 |
| Governance | 16.7 |
| Contract Governance | 16.7 |
| Operational Transparency | 23.7 |
| Developer Ergonomics | 28.0 |
| Commercial Clarity | 27.6 |
| Access Clarity | 27.6 |

## Agent readiness — 42.9 (agent-ready)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | documented |
| OpenAPI Examples | verified |
| Rate Limit Signal | no |
| Event Surface Described | yes |
| Agent Skills | derived |
| Well Known Catalog | yes |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (4)

- **Sobot Agent API** — The Agent API from Sobot — 1 operation(s) for agent.
- **Sobot basic-public/service/坐席信息管理 API** — The basic-public/service/坐席信息管理 API from Sobot — 6 operation(s) for basic-public/service/坐席信息管理.
- **Sobot Exts API** — The Exts API from Sobot — 15 operation(s) for exts.
- **Sobot User API** — The User API from Sobot — 16 operation(s) for user.

## MCP servers (1)

- **Sobot MCP Server**

## Security (2)

- **Sobot Authentication** — http · 1 scheme
- **Sobot Domain Security** — TLSv1.3 · HSTS · DMARC

## Tags

Company, Enterprise, Contact Center, Customer Service, Live Chat, Chatbots, Voice, Ticketing, WhatsApp, Omnichannel, Communications, Artificial Intelligence

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/sobot/). Scores are computed from the provider's own public artifacts under a published rubric.