# SightCall

**Canonical:** https://apis.io/providers/sightcall/  
**Website:** https://sightcall.com/  
**APIs profiled:** 1

SightCall is a San Francisco headquartered enterprise remote visual support platform. Its VISION product connects experts, technicians and customers over live AR-enhanced WebRTC video so that field service, customer service, insurance and telehealth teams can diagnose and resolve issues without an on-site visit. The platform layers computer vision (defect detection, parts recognition, OCR of serial numbers, gauges and meter readings), AI session insights, and Xpert Knowledge, which turns recorded sessions into structured step-by-step tutorials. SightCall ships iOS, Android and Web client SDKs plus a REST API for session management, user provisioning, reporting and workflow integration, and is embedded into Salesforce Service Cloud, Microsoft Dynamics 365, ServiceNow, SAP, Zendesk, Genesys, Five9, NICE and Guidewire. The developer portal carrying the REST API reference and SDK documentation is not public - SightCall directs developers to contact the company for access.

## Kin Score — 28.0 / 100 (thin)

Scored 2026-09-02 under rubric 0.18.0. Trend: flat (+0.0 from 28.0).

| Facet | Score |
|---|---|
| Discoverability | 75.9 |
| Contract Quality | 0.0 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 2.6 |
| Developer Ergonomics | 26.2 |
| Commercial Clarity | 60.5 |
| Access Clarity | 60.5 |

Regulatory layer — **Insurance**: 45.5 (matched via tags).

## Agent readiness — 5.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | bearer |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | no |
| Protected Resource Metadata | no |
| Dynamic Client Registration | no |
| Agentic Commerce | no |

## Access

Open access — onboarding: open, pricing: unknown, trial: no (confidence: medium).

## APIs (1)

- **SightCall REST API** — SightCall's REST API is used by application back ends to request session tokens, manage users and sessions, provision providers and pull reporting. Authentication is by API key ...

## Security (3)

- **Sightcall Authentication** — 0 schemes
- **Sightcall Domain Security** — TLSv1.3 · HSTS · DNSSEC · DMARC
- **Sightcall Trust Center** — SOC 2, HIPAA, GDPR, CSA STAR

## Plans (1)

- **Sightcall Plans Pricing**

## Tags

Company, Video, WebRTC, Remote Support, Field Service, Augmented Reality, Computer-Vision, Customer Service, Insurance, Telehealth, Communications

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/sightcall/). Scores are computed from the provider's own public artifacts under a published rubric.