# Satisfi Labs

**Canonical:** https://apis.io/providers/satisfi-labs/  
**Website:** https://satisfilabs.com/  
**APIs profiled:** 0

Satisfi Labs is an agentic AI platform for the sports, entertainment, and tourism industries, delivering specialized conversational AI agents that are built and tuned by industry experts to sell more tickets, scale guest support, improve the fan and visitor experience, and collect first-party customer data. The platform centers on an AI Agent Engine (content management, response types, enrichments, and generated responses trained on a customer's own website and documents), a Live Agent Engine for human handoff, and a Marketing Engine, with channel deployment across web, SMS, WhatsApp, Facebook Messenger, and email and integrations into ticketing (Ticketmaster, SeatGeek, FEVO, Ventrata, ParkWhiz), commerce (Shopify, WordPress), and automation (Zapier, Salesforce) systems. Clients include MLB, the Tampa Bay Buccaneers, Houston Astros, Atlanta Braves, Orlando Magic, and Georgia Tech Athletics. Satisfi Labs is a Techstars-backed company. This profile is maintained by API Evangelist; the company exposes a customer application and help center rather than a documented public developer API.

## Kin Score — 20.2 / 100 (emerging)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 20.2).

| Facet | Score |
|---|---|
| Discoverability | 68.5 |
| Contract Quality | 0.0 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 0.0 |
| Developer Ergonomics | 16.7 |
| Commercial Clarity | 50.0 |
| Access Clarity | 50.0 |

## Agent readiness — 0.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## Security (2)

- **Satisfi Labs Domain Security** — TLSv1.3 · HSTS · DMARC
- **Satisfi Labs Trust Center** — SOC 2, GDPR

## Tags

Company, Conversational AI, Agentic AI, Chatbots, Customer Experience, Sports, Entertainment, Tourism, Ticketing, Guest Support

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/satisfi-labs/). Scores are computed from the provider's own public artifacts under a published rubric.