# Runbooks

**Canonical:** https://apis.io/providers/runbooks/  
**Website:** https://runbooks.com  
**APIs profiled:** 1

Runbooks is an all-in-one IT operations platform purpose-built for IT teams and managed service providers (MSPs). It consolidates ITSM (service desk, ticketing, incident management, knowledge base, SLA management), ITAM (hardware and software asset tracking, lifecycle management, warranty tracking, QR code asset labels), BizOps (CRM, client management, quarterly business reviews, budget forecasting, vendor management), SecOps (audit logs, MFA, password management), and Insights (automated reports, satisfaction tracking, quality assurance, KPI analytics) into a single integrated system. The platform targets IT departments and MSPs managing 50-5,000 users at a flat $25 per tech per month pricing model with no tiers or hidden fees. Runbooks is SOC 2 compliant with 99.9% uptime.

## Kin Score — 12.4 / 100 (emerging)

Scored 2026-08-25 under rubric 0.14.0. Trend: flat (+0.0 from 12.4).

| Facet | Score |
|---|---|
| Discoverability | 68.5 |
| Contract Quality | 0.0 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 7.9 |
| Developer Ergonomics | 0.0 |
| Commercial Clarity | 22.4 |
| Access Clarity | 22.4 |

## Agent readiness — 2.5 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | no |
| Protected Resource Metadata | no |
| Dynamic Client Registration | no |
| Agentic Commerce | no |

## Access

Freemium — onboarding: unknown, pricing: freemium, trial: no (confidence: medium).

## APIs (1)

- **Runbooks IT Operations Platform** — The Runbooks platform provides an integrated IT operations suite covering ITSM (service desk, incident management, knowledge base, change management, CSAT tracking, SLA manageme...

## Security (1)

- **Runbooks Domain Security** — TLSv1.3 · HSTS · DNSSEC

## Plans (1)

- **Runbooks Plans Pricing**

## Tags

ITSM, ITAM, IT Operations, Managed Service Provider, Help Desk, Asset Management, Incident Management, Security Operations, CRM

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/runbooks/). Scores are computed from the provider's own public artifacts under a published rubric.