# Route

**Canonical:** https://apis.io/providers/route/  
**Website:** https://route.com  
**APIs profiled:** 0

Route is a post-purchase platform for e-commerce brands that helps merchants own the customer experience after checkout. Its core products are package protection (shipping insurance covering lost, stolen, or damaged orders), AI-driven returns that reduce refunds and returns fraud, and real-time order and package tracking for shoppers. Route serves both merchants and their customers through storefront widgets, a mobile app, and a developer API documented on Stoplight. The company is backed by Craft Ventures.

## Kin Score — 11.0 / 100 (emerging)

Scored 2026-08-21 under rubric 0.12.0. Trend: flat (+0.0 from 11.0).

| Facet | Score |
|---|---|
| Discoverability | 57.4 |
| Contract Quality | 0.0 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 0.0 |
| Developer Ergonomics | 26.2 |
| Commercial Clarity | 0.0 |
| Access Clarity | 0.0 |

## Agent readiness — 0.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## Security (1)

- **Route Domain Security** — TLSv1.3 · HSTS · DMARC

## Tags

Company, Software-as-a-Service, E-Commerce, Shipping, Package Tracking, Shipping Protection, Returns, Post-Purchase, Logistics

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/route/). Scores are computed from the provider's own public artifacts under a published rubric.