# Replicant

**Canonical:** https://apis.io/providers/replicant/  
**Website:** https://www.replicant.com/  
**APIs profiled:** 1

Replicant is an enterprise agentic customer service platform that automates high-volume contact center conversations across voice, chat, and messaging, and analyzes 100% of interactions for QA, compliance, and automation insights. Its two products — Conversation Automation and Conversation Intelligence — replicate top-performing human agents using a hybrid agentic-plus-deterministic architecture with human-in-the-loop escalation, and integrate with existing CCaaS, CRM, telephony, and ticketing stacks. Replicant is telephony-native, runs multi-region on Google Cloud, and is built for SOC 2, HIPAA, PCI, and GDPR requirements. It is sales-led with no public developer portal, but it does publish one machine-readable contract — the Replicant Outbound API (OpenAPI 3.0.0, v2.0.1), served from the provider's own Swagger UI at docs.replicant.ai and live on api.replicant.ai — which places outbound AI voice calls and SMS against a configured campaign and notifies the caller of call status.

## Kin Score — 53.1 / 100 (developing)

Scored 2026-08-17 under rubric 0.11.0. Trend: rising (+34.0 from 19.1).

| Facet | Score |
|---|---|
| Discoverability | 75.9 |
| Contract Quality | 69.4 |
| Governance | 20.8 |
| Operational Transparency | 39.5 |
| Developer Ergonomics | 23.9 |
| Commercial Clarity | 78.9 |

## Agent readiness — 57.2 (agent-ready)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | yes |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | documented |
| OpenAPI Examples | verified |
| Rate Limit Signal | documented |
| Event Surface Described | yes |
| Agent Skills | yes |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## APIs (1)

- **Replicant Outbound API** — Places outbound AI voice calls and SMS messages through Replicant against a pre-configured campaign, and notifies the caller of call status. Two POST operations — placeCall and ...

## Agentic access (1)

- **Replicant Agentic Access** — 2 operations · 2 acting

## Security (4)

- **Replicant Authentication** — http · 1 scheme
- **Replicant Domain Security** — TLSv1.3 · HSTS · DMARC
- **Replicant Vulnerability Disclosure** — Hackerone · contact published
- **Replicant Trust Center** — SOC 2 Type 2, PCI DSS, HIPAA, GDPR

## Plans (1)

- **Replicant Plans Pricing**

## Tags

Company, Contact Center, Conversational AI, Customer Service, Voice AI, Contact Center Automation, Agentic AI, Conversation Intelligence

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/replicant/). Scores are computed from the provider's own public artifacts under a published rubric.