# Presto Automation

**Canonical:** https://apis.io/providers/presto-automation/  
**Website:** https://presto.com/  
**APIs profiled:** 0

Presto Automation (now operating as Presto Phoenix, Inc.) is a Silicon Valley-based voice AI and automation provider for restaurant drive-thrus and quick-service restaurant (QSR) chains. Its flagship product, Presto Voice, is an AI-driven drive-thru ordering assistant that automates order taking using in-house Natural Language Understanding (NLU) and large language models combined with automated speech recognition (ASR) and text-to-speech (TTS), with optional human-in-the-loop supervision. Presto offers a full spectrum of operating modes (supervised AI, pure AI, agent-led, and unsupervised AI) and has expanded into AI-native phone ordering for QSRs. Presto Voice integrates into existing drive-thru hardware, confirmation boards, headsets, and POS platforms through partnerships with vendors such as Oracle, PAR, and Qu, and draws on AI partnerships with OpenAI and ElevenLabs. Presto does not publish a public or partner-facing developer API, SDK, or documentation portal; integrations are arranged directly with the company through vendor and POS partnerships, so no API products are listed here.

## Kin Score — 6.4 / 100 (minimal)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 6.4).

| Facet | Score |
|---|---|
| Discoverability | 50.0 |
| Contract Quality | 0.0 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 0.0 |
| Developer Ergonomics | 7.1 |
| Commercial Clarity | 0.0 |
| Access Clarity | 0.0 |

## Agent readiness — 0.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## Security (1)

- **Presto Automation Domain Security** — TLSv1.3 · HSTS · DMARC

## Use cases (4)

- **Drive-Thru Labor Savings** — Offloading order taking to Voice AI to free staff for food preparation and service, saving labor hours per store per day.
- **Revenue Growth Through Upselling** — Driving incremental revenue through consistent, context-aware upsell and add-on recommendations on every order.
- **Order Accuracy And Speed** — Improving order accuracy and reducing wait times in noisy drive-thru environments.
- **Phone Order Automation** — Automating inbound phone orders for QSRs to reduce missed calls and staffing pressure.

## Tags

Restaurant, Voice AI, Drive-Thru, Automation, Quick Service, Phone Ordering, Speech Recognition

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/presto-automation/). Scores are computed from the provider's own public artifacts under a published rubric.