# Phonely

**Canonical:** https://apis.io/providers/phonely/  
**Website:** https://www.phonely.ai  
**APIs profiled:** 2

Phonely is an AI voice agent platform that answers business phone calls in real time with large-language-model-powered conversation, sub-400ms response latency, 1,000+ voices across 100+ languages, and fine-tuned industry models for healthcare, finance, real estate, and insurance. The platform exposes a REST API at app.phonely.ai/api for agent management and a post-call webhook that delivers structured JSON (transcript, summary, sentiment, action items, recording URL) to any HTTPS endpoint after each call. Prebuilt integrations cover Google Calendar, Salesforce, HubSpot, Five9, Zapier, Outlook, Slack, and Gmail; the visual workflow builder also supports importing arbitrary REST APIs from a curl command. Pricing is usage-based with Free, Starter ($50/mo), Pro ($150/mo), and Enterprise tiers — minutes-included plus per-minute overage rather than per-agent seats. The platform is SOC 2, HIPAA, GDPR, CCPA, and PCI compliant.

## Kin Score — 49.2 / 100 (developing)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 49.2).

| Facet | Score |
|---|---|
| Discoverability | 59.3 |
| Contract Quality | 75.3 |
| Governance | 13.6 |
| Contract Governance | 13.6 |
| Operational Transparency | 31.6 |
| Developer Ergonomics | 45.2 |
| Commercial Clarity | 52.6 |
| Access Clarity | 52.6 |

Regulatory layer — **Telecommunications**: 23.6 (matched via tags).

## Agent readiness — 36.3 (agent-ready)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | verified |
| Rate Limit Signal | documented |
| Event Surface Described | derived |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Freemium · Self-serve signup — onboarding: self-serve, pricing: freemium, trial: no (confidence: high).

## APIs (2)

- **Phonely Agents API** — Manage Phonely voice agents programmatically. Retrieve a single agent or list all agents for a user, and update agent configuration including voice, greeting message, name, conv...
- **Phonely Webhooks API** — Receive structured post-call event data from Phonely after each AI voice interaction completes. The Send Call Data post-call workflow action POSTs a JSON payload containing call...

## Agentic access (1)

- **Phonely Agentic Access** — 3 operations · 3 acting

## Security (2)

- **Phonely Authentication** — apiKey · 1 scheme
- **Phonely Domain Security** — TLSv1.3 · HSTS · DNSSEC · DMARC

## Plans (1)

- **Phonely Plans Pricing**

## Use cases (10)

- **Healthcare appointment scheduling and intake with HIPAA BAA**
- **Insurance claim intake and qualification**
- **Contact center / call center automation for SMBs**
- **Legal intake and lead qualification**
- **Real estate lead capture and showing scheduling**
- **Home services dispatch and quoting**
- **Payment collection and processing over the phone**
- **Outbound sales outreach and lead qualification campaigns**
- **After-hours phone answering and ticketing**
- **Multilingual customer support across 100+ languages**

## Tags

Artificial Intelligence, Voice AI, Voice Agents, Conversational AI, Telephony, Phone, Call Center, Contact Center, SMS, Webhook, Workflow-Automation, Scheduling, CRM

---

Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/phonely/). Scores are computed from the provider's own public artifacts under a published rubric.