# Outverse

**Canonical:** https://apis.io/providers/outverse/  
**Website:** https://outverse.com  
**APIs profiled:** 0

Outverse is an enterprise "service AI operating system" from Outverse Limited, a UK company backed by Seedcamp and Wing Venture Capital. Its platform lets support and operations teams deploy governed AI agents across complex customer-service workflows — email, chat, voice, and API-driven actions — from a single control center. Teams define logic, policies, and human handoffs in natural language SOPs rather than rigid workflow builders, and get observability over every agent decision, tool call, workflow path, and escalation. Outverse integrates with existing CCaaS and CRM stacks (Salesforce, Freshdesk, Genesys, Twilio, Talkdesk) and offers voice agents that verify identity, retrieve data, apply policy, and resolve calls end to end. The company advertises SOC 2 and ISO 27001 certification and does not expose a public developer API at this time. Added to the API Evangelist network as a portfolio company of Seedcamp and Wing Venture Capital.

## Kin Score — 12.8 / 100 (emerging)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 12.8).

| Facet | Score |
|---|---|
| Discoverability | 57.4 |
| Contract Quality | 0.0 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 2.6 |
| Developer Ergonomics | 4.8 |
| Commercial Clarity | 28.9 |
| Access Clarity | 28.9 |

## Agent readiness — 0.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## Security (2)

- **Outverse Domain Security** — TLSv1.3 · HSTS · DMARC
- **Outverse Trust Center** — SOC 2, ISO 27001

## Tags

Company, Artificial Intelligence, AI Agents, Customer-Support, Customer Service, Support Automation, Voice, Conversational AI, Contact Center

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/outverse/). Scores are computed from the provider's own public artifacts under a published rubric.