# Olo

**Canonical:** https://apis.io/providers/olo/  
**Website:** https://developer.olo.com/  
**APIs profiled:** 15

Olo is a leading on-demand commerce platform powering the digital experience for restaurant brands, serving approximately 750+ enterprise and emerging chains across 90,000+ restaurant locations. The Olo platform combines online ordering, delivery dispatch, marketplace integration (Rails), payments (Olo Pay), guest data (GDP / Marketing), loyalty, and POS connectivity (Omnivore) into a single restaurant commerce stack. Developers and certified Olo Connect partners build against the Ordering API (custom order injection), Rails API (third-party marketplace order delivery), Dispatch API (delivery orchestration), the POS Interface (OloCloud) for direct POS integrations, the Omnivore API (multi-POS abstraction), the Olo Pay SDKs (iOS, Android, Flutter, Digital Wallets), and a webhook surface that fires order, loyalty, gift-card, and tender events. APIs use signature-based request authorization (HMAC) for ordering/rails plus webhook signature validation; sample code is published for C#, Java, PHP, Ruby, JavaScript, and Python. Olo (NYSE - OLO) is headquartered in New York City and went public in March 2021.

## Kin Score — 64.8 / 100 (strong)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 64.8).

| Facet | Score |
|---|---|
| Discoverability | 64.8 |
| Contract Quality | 77.1 |
| Governance | 28.8 |
| Contract Governance | 28.8 |
| Operational Transparency | 50.0 |
| Developer Ergonomics | 59.5 |
| Commercial Clarity | 75.0 |
| Access Clarity | 75.0 |

Regulatory layer — **Payments**: 46.9 (matched via tags).

## Agent readiness — 31.8 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | documented |
| Rate Limit Signal | documented |
| Event Surface Described | derived |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: high).

## APIs (15)

- **Olo Dispatch API** — The Olo Dispatch API orchestrates direct delivery for restaurants by routing orders to a network of delivery service providers (DSPs) such as DoorDash Drive, Uber Direct, Postma...
- **Olo POS Interface (OloCloud)** — The Olo POS Interface Specification (commonly OloCloud) is the contract POS vendors implement to make their point-of-sale system natively integrable with Olo's ordering platform...
- **Omnivore POS API** — Omnivore (acquired by Olo in 2019) is a universal POS API that abstracts 12+ point-of-sale systems behind a single REST surface, handling 5.6M API calls per day across 23,000+ r...
- **Olo Pay API** — Olo Pay is the platform's embedded payments solution, providing PCI-compliant card capture, tokenization, Apple Pay / Google Pay digital wallet acceptance, network tokenization,...
- **Olo Network API** — The Olo Network is a second-party ordering ecosystem that exposes participating restaurant brands' menus and ordering surfaces to high-intent guest channels (super-apps, wallets...
- **Olo Marketing & Guest Data Platform API** — Olo Marketing and the Guest Data Platform (GDP) unify first-party guest data captured across ordering, payments, loyalty, host, and sentiment signals into a single guest profile...
- **Olo Host API** — Olo Host (acquired from Wisely) provides reservations, waitlist, table management, and host-stand workflows for restaurants. The Host API exposes reservation creation, waitlist ...
- **Olo Sentiment API** — Olo Sentiment aggregates guest feedback signals - post-order surveys, public reviews (Google, Yelp), and social mentions - and exposes them through a sentiment API used for repu...
- **Olo Webhooks** — Olo exposes outbound webhooks that fire on order lifecycle events (placed, confirmed, ready, completed, refunded), gift-card activity, loyalty accrual / redemption, tender event...
- **Olo Accounts API** — Loyalty account creation and lookup
- **Olo Accruals API** — Loyalty point accrual and void
- **Olo Brand API** — Brand-level configuration and metadata
- **Olo Promotions API** — Validation and redemption of coupons and loyalty rewards
- **Olo Rails API** — Marketplace Rails partner export and order injection operations
- **Olo Users API** — Guest account lookups

## Agentic access (1)

- **Olo Agentic Access** — 12 operations · 8 acting

## Security (3)

- **Olo Authentication** — apiKey · 1 scheme
- **Olo Domain Security** — TLSv1.3 · HSTS · DMARC
- **Olo Trust Center** — SOC 2, PCI DSS

## Plans (1)

- **Olo Plans Pricing**

## Use cases (10)

- **Branded Direct Ordering for Enterprise Restaurant Chains** — Power web, app, kiosk, and voice ordering for chains like Five Guys, P.F. Chang's, Portillo's, and First Watch.
- **Marketplace Order Injection** — Inject DoorDash, Uber Eats, and Grubhub orders into the restaurant POS via Rails without manual tablet workflows.
- **Restaurant-Operated Direct Delivery** — Dispatch routes direct-delivery orders to DSPs without operators running their own fleet.
- **POS Partner Integrations via Omnivore** — Loyalty, payroll, KDS, and analytics vendors integrate against Omnivore once and reach 12+ POS systems.
- **Loyalty and Gift Card Programs** — Tie accrual / redemption directly to checkout via Olo Loyalty and webhooks.
- **Guest Data Activation** — Build first-party audiences in GDP and activate them through Olo Marketing, Attentive SMS, and email ESPs.
- **Catering and Large-Order Channels** — Manage catering capacity, lead times, and corporate accounts with Catering+ on top of Ordering API.
- **Voice and AI Assistant Order Channels** — Olo Network distributes ordering capabilities into voice, super-app, and AI assistant surfaces.
- **Reservations and Hospitality** — Run host stand, waitlist, and reservation flows via Olo Host while feeding the same guest profile.
- **Reputation and Guest Recovery** — Aggregate sentiment signals and trigger automated recovery workflows after negative experiences.

## Tags

Food Service, Restaurant, Online Ordering, Delivery, Point-of-Sale, Hospitality, Payments, Loyalty, Marketing

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/olo/). Scores are computed from the provider's own public artifacts under a published rubric.