# Microsoft Dynamics 365

**Canonical:** https://apis.io/providers/microsoft-dynamics-365/  
**Website:** https://portal.azure.com/  
**APIs profiled:** 12

Microsoft Dynamics 365 is a cloud-based suite of business applications that unify CRM and ERP capabilities to help organizations manage sales, marketing, customer service, finance, operations, and commerce.

## Kin Score — 43.5 / 100 (developing)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 43.5).

| Facet | Score |
|---|---|
| Discoverability | 81.5 |
| Contract Quality | 69.2 |
| Governance | 9.8 |
| Contract Governance | 9.8 |
| Operational Transparency | 18.4 |
| Developer Ergonomics | 35.7 |
| Commercial Clarity | 36.8 |
| Access Clarity | 36.8 |

## Agent readiness — 29.1 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Paid · Self-serve signup — onboarding: self-serve, pricing: paid, trial: no (confidence: high).

## APIs (12)

- **Dynamics 365 Finance & Operations API** — API for managing financial operations, accounting, budgeting, and enterprise resource planning.
- **Dynamics 365 Marketing API** — API for managing marketing campaigns, customer journeys, email marketing, and lead scoring.
- **Dynamics 365 Supply Chain Management API** — API for managing inventory, warehouse operations, procurement, and supply chain processes.
- **Dynamics 365 Commerce API** — API for managing e-commerce operations, retail stores, omnichannel commerce, and customer experiences.
- **Dynamics 365 Customer Insights Data API** — API for building applications based on unified customer data, enabling customer data unification, segmentation, and enrichment through programmatic access.
- **Dynamics 365 Customer Insights Journeys API** — API for managing real-time customer journeys, segments, and event-driven marketing interactions programmatically.
- **Dynamics 365 Field Service API** — API for managing field service operations including work orders, scheduling, resource availability, and work hour calendars.
- **Dynamics 365 Human Resources API** — API for managing human resources operations including employee data, payroll integration, applicant tracking, and benefits administration.
- **Dynamics 365 Project Operations API** — API for managing project operations including project scheduling, resource management, time and expense tracking, and project financials.
- **Microsoft Dynamics 365 Accounts API** — Business that represents a customer or potential customer. The company that is billed in business transactions.
- **Microsoft Dynamics 365 Contacts API** — Person with whom a business unit has a relationship, such as a customer, supplier, or colleague.
- **Microsoft Dynamics 365 Opportunities API** — Potential revenue-generating event or sale to an account that needs to be tracked through the sales process to completion.

## Agentic access (1)

- **Microsoft Dynamics 365 Agentic Access** — 15 operations · 9 acting

## Security (2)

- **Microsoft Dynamics 365 Authentication** — oauth2 · 1 scheme
- **Microsoft Dynamics 365 Domain Security** — TLSv1.3 · HSTS · DMARC

## Plans (1)

- **Microsoft Dynamics 365 Plans Pricing**

## Tags

Business Applications, Cloud, CRM, Enterprise, ERP, Microsoft

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/microsoft-dynamics-365/). Scores are computed from the provider's own public artifacts under a published rubric.