# MadCap Software

**Canonical:** https://apis.io/providers/madcap-software/  
**Website:** https://www.madcapsoftware.com/  
**APIs profiled:** 0

MadCap Software is an enterprise content authoring, management, and delivery company for technical documentation and learning & development teams. Its platform spans MadCap Flare (topic-based technical authoring with single-source, multi-channel publishing to HTML5, PDF, Word, EPUB, and SCORM), MadCap Flare Online (cloud collaborative authoring and review), MadCap IXIA CCMS (enterprise DITA component content management for regulated industries), MadCap Syndicate (AI-ready, governed content delivery to portals, LMS, CRM, and RAG pipelines), MadCap Create (eLearning authoring), MadCap Lingo (translation management), and MadCap Contributor. MadCap serves 25,000+ users and 3,000+ customers including 3M, T-Mobile, Wells Fargo, and Rivian. The company's developer surface is the .NET Flare Plug-In API and Help Viewer SDK plus the MadCap Connect connectors for Salesforce, Zendesk, and ServiceNow; it does not publish a public REST/HTTP API. Added to the API Evangelist network from the Battery Ventures portfolio and enriched from its public documentation surface.

## Kin Score — 19.8 / 100 (emerging)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 19.8).

| Facet | Score |
|---|---|
| Discoverability | 57.4 |
| Contract Quality | 0.0 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 2.6 |
| Developer Ergonomics | 23.8 |
| Commercial Clarity | 44.7 |
| Access Clarity | 44.7 |

## Agent readiness — 0.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## Security (1)

- **Madcap Software Domain Security** — TLSv1.3 · HSTS · DMARC

## Tags

Company, Technical Documentation, Content Management, Authoring, DITA, CCMS, Knowledge Base, E-Learning, Localization, AI-Ready Content

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/madcap-software/). Scores are computed from the provider's own public artifacts under a published rubric.