# LivePerson

**Canonical:** https://apis.io/providers/liveperson/  
**Website:** https://www.liveperson.com  
**APIs profiled:** 9

LivePerson is a leading provider of conversational AI and digital customer engagement technology. Their platform enables enterprises to design, deploy, and manage AI-powered messaging, voice, and agent-assisted conversations across web, mobile, and social channels, with a comprehensive suite of REST APIs covering conversation orchestration, contact center management, reporting, messaging, and security.

## Kin Score — 18.8 / 100 (emerging)

Scored 2026-08-21 under rubric 0.12.0. Trend: flat (+0.0 from 18.8).

| Facet | Score |
|---|---|
| Discoverability | 64.8 |
| Contract Quality | 0.0 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 10.5 |
| Developer Ergonomics | 31.0 |
| Commercial Clarity | 23.7 |
| Access Clarity | 23.7 |

## Agent readiness — 11.5 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Freemium — onboarding: unknown, pricing: freemium, trial: no (confidence: medium).

## APIs (9)

- **LivePerson Conversational Cloud API** — Comprehensive set of REST APIs for managing conversations across messaging channels, including agent operations, consumer messaging, conversation history, and engagement events.
- **LivePerson Intent Manager API** — Programmatic access to natural language understanding, intent recognition, and conversation classification capabilities of the LivePerson platform.
- **LivePerson Conversation Builder API** — APIs for designing, deploying, and managing chatbots and dialog flows built with LivePerson Conversation Builder.
- **LivePerson KnowledgeAI API** — APIs for managing knowledge bases, articles, and AI-driven knowledge retrieval used by bots and agents in LivePerson conversations.
- **LivePerson Messaging Operations API** — Real-time and historical operational metrics for messaging conversations, including queues, agent activity, and SLA performance.
- **LivePerson Data Access API** — Bulk historical conversation analytics and data export API for offline analysis of LivePerson messaging activity.
- **LivePerson Engagement History API** — API for retrieving historical chat and messaging engagement records, including transcripts, attributes, and survey results.
- **LivePerson Login Service API** — Authentication API for obtaining bearer tokens for application and user access to the LivePerson Conversational Cloud APIs.
- **LivePerson Functions** — Serverless platform for building, deploying, and invoking custom functions that extend LivePerson conversational workflows.

## Security (2)

- **Liveperson Domain Security** — TLSv1.3 · HSTS · DMARC
- **Liveperson Trust Center** — SOC 2, ISO 27001, PCI DSS, HIPAA, GDPR

## Plans (1)

- **Liveperson Plans Pricing**

## Tags

Conversational AI, Customer Engagement, Messaging, Contact Center, Bots, Chat

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/liveperson/). Scores are computed from the provider's own public artifacts under a published rubric.