# Lithium Technologies

**Canonical:** https://apis.io/providers/lithium-technologies/  
**Website:** https://khoros.ai/  
**APIs profiled:** 5

Lithium Technologies is the online-community and social-customer-engagement software company founded in 2001 that pioneered brand-hosted community forums, gamification and reputation systems for enterprise customer support. Acquired by Vista Equity Partners in 2017 and merged with social-media management vendor Spredfast in 2019, the combined business now operates as Khoros. The Khoros platform carries the Lithium lineage forward across five developer surfaces: Khoros Communities (Classic REST v1/v2 plus the LiQL query language, and the newer Aurora GraphQL API and SDK), Khoros Care (Automation Framework events, Author and Conversation, CRM Gateway, Analytics and Brand Messenger messaging SDKs), Khoros Marketing (the Spredfast-lineage Conversations, Publishing, Analytics Reporting and Notification APIs on api.spredfast.com), and Khoros Flow (Socket, REST and Management APIs for conversational bots). Developer documentation is published at developer.khoros.com and the first-party open-source SDKs remain under the lithiumtech GitHub organization.

## Kin Score — 43.8 / 100 (developing)

Scored 2026-08-30 under rubric 0.17.2. Trend: flat (+0.0 from 43.8).

| Facet | Score |
|---|---|
| Discoverability | 81.5 |
| Contract Quality | 42.7 |
| Governance | 18.2 |
| Contract Governance | 18.2 |
| Operational Transparency | 42.1 |
| Developer Ergonomics | 50.0 |
| Commercial Clarity | 36.8 |
| Access Clarity | 36.8 |

## Agent readiness — 19.8 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | bearer |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | yes |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | no |
| Protected Resource Metadata | no |
| Dynamic Client Registration | no |
| Agentic Commerce | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (5)

- **Khoros Marketing Conversations API** — The Spredfast-lineage Khoros Marketing API surface covering Conversations, Publishing, Analytics Reporting and Notification. Uses a 3-legged OAuth 2.0 flow (/authorize, /grant, ...
- **Khoros Care APIs** — Khoros Care developer surface for agent-based social customer service — the event-driven Automation Framework, the Author and Conversation API, the CRM Gateway API, the Analytic...
- **Khoros Communities Classic APIs** — The Lithium-lineage Khoros Communities Classic platform APIs, including the REST v1 and v2 endpoints and LiQL, the SQL-like query language used to read community collections suc...
- **Khoros Communities Aurora GraphQL API** — The GraphQL API for Khoros Communities Aurora, the next-generation community platform, used together with the Aurora SDK, theme overrides and custom pages. API credentials are g...
- **Khoros Flow APIs** — Khoros Flow developer APIs for building conversational bots and custom chat clients — the Flow Socket API (WebSocket messaging for custom chat widgets), the Flow REST API for se...

## Security (3)

- **Lithium Technologies Authentication** — oauth2/http · 4 schemes
- **Lithium Technologies Domain Security** — TLSv1.3 · HSTS · DMARC
- **Lithium Technologies Trust Center** — AICPA SOC 2 Type II, ISO 27001, ISO 27701, ISO 22301, PCI DSS, TrustArc Privacy Seal

## Tags

Company, Enterprise Software, Online Community, Social Media Management, Customer Engagement, Customer-Support, Marketing, Conversational AI, Martech

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/lithium-technologies/). Scores are computed from the provider's own public artifacts under a published rubric.