# Lance

**Canonical:** https://apis.io/providers/lance/  
**Website:** https://www.lance.live  
**APIs profiled:** 0

Lance (Lance AI, Inc.) is a Y Combinator Winter 2026 company building autonomous AI agents for hotel operations. Its platform handles guest interactions and back-of-house coordination end to end: a Receptionist agent answers guest calls, SMS, email, and hotel messaging platforms 24/7 in multiple languages, resolving questions and routing service requests; a Sales agent responds to booking inquiries and RFPs, qualifies leads, and follows up on opportunities; and Lance Pad is a tablet-based coordination surface that replaces walkie-talkies and tracks guest requests, housekeeping, work orders, and scheduling in real time. Lance reports use across brands including Marriott, Hilton, and Hyatt and more than 50 hotels, citing an 89% call success rate and a 30%+ reduction in front-desk call volume. Architecturally the company is notable for deliberately avoiding integration APIs: it uses computer-use and computer-vision agents to drive legacy property management, task, and reservation systems through their user interfaces rather than through vendor APIs. Lance is surfaced here as a portfolio company of Y Combinator. It publishes no public developer API, OpenAPI definition, SDKs, developer portal, or documentation surface.

## Kin Score — 11.3 / 100 (emerging)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 11.3).

| Facet | Score |
|---|---|
| Discoverability | 57.4 |
| Contract Quality | 0.0 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 0.0 |
| Developer Ergonomics | 0.0 |
| Commercial Clarity | 27.6 |
| Access Clarity | 27.6 |

## Agent readiness — 0.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## Security (1)

- **Lance Domain Security** — TLSv1.3 · HSTS

## Tags

Company, Artificial Intelligence, AI Agents, Hospitality, Hotels, Hotel Operations, Voice AI, Customer Service, Computer Use Agents, Software-as-a-Service

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/lance/). Scores are computed from the provider's own public artifacts under a published rubric.