# Lakeside Software

**Canonical:** https://apis.io/providers/lakeside-software/  
**Website:** https://www.lakesidesoftware.com/  
**APIs profiled:** 2

Lakeside Software builds SysTrack, a digital employee experience (DEX) platform that instruments Windows, macOS, Linux, Android and virtual endpoints with a local agent to collect high-frequency telemetry on device health, application performance, resource contention and end-user sentiment. SysTrack is delivered as a SaaS cloud tenant and as an on-premises deployment, and exposes programmatic access through the SysTrack API (groups, systems, sensors, automations and an audit trail), a legacy Data API, and an Ingest API for importing external user and device attributes from CSV. The platform ships webhook notifications for sensor, anomaly and data-egress events with HMAC-SHA256 signed-secret verification, a Power BI connector, and SysTrack AI — which exposes a DEX Analytics MCP Server alongside A2A, Microsoft Teams and voice channels for agentic and natural-language access to endpoint analytics. Lakeside Software is a portfolio company of Insight Partners.

## Kin Score — 46.6 / 100 (developing)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 46.6).

| Facet | Score |
|---|---|
| Discoverability | 75.9 |
| Contract Quality | 45.1 |
| Governance | 18.2 |
| Contract Governance | 18.2 |
| Operational Transparency | 31.6 |
| Developer Ergonomics | 57.1 |
| Commercial Clarity | 50.0 |
| Access Clarity | 50.0 |

## Agent readiness — 33.2 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | documented |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | yes |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (2)

- **SysTrack API** — The SysTrack API provides programmatic REST access to SysTrack data on a cloud tenant or on-premises installation — enumerating groups, listing the systems within a group, retri...
- **SysTrack Ingest API** — The Ingest API lets SysTrack cloud customers import external user and device attributes from CSV files — department, asset tag, purchase date, employee ID and other business-own...

## MCP servers (1)

- **SysTrack DEX Analytics MCP Server** — Lakeside publishes an MCP server as part of the SysTrack AI add-on package — referred to in the documentation as the SysTrack DEX Analytics MCP Server and the SysTrack AI MCP Se...

## Security (3)

- **Lakeside Software Authentication** — 6 schemes
- **Lakeside Software Domain Security** — TLSv1.3 · HSTS · DMARC
- **Lakeside Software Trust Center** — ISO/IEC 27001:2022, SOC 2 Type 2

## Tags

Company, Digital Employee Experience, Endpoint Monitoring, IT Operations, Observability, Device Management, End User Computing, Analytics, Virtual Desktop, ITSM

---

Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/lakeside-software/). Scores are computed from the provider's own public artifacts under a published rubric.