# Kore.ai

**Canonical:** https://apis.io/providers/koreai/  
**Website:** https://www.kore.ai/  
**APIs profiled:** 5

Kore.ai is an enterprise conversational and agentic AI platform used to build, deploy, govern and observe AI agents for customer experience and employee experience work — contact center automation, voice AI, IT and HR service desks, agent assist, quality assurance and no-code agent orchestration. The company ships two API estates. The newer Agent Platform ("Artemis") on agents.kore.ai exposes an ABL Runtime API for chat, streaming, workflow invocation and session usage, an Agent Blueprint Language (ABL) DSL, and a 45-tool stdio MCP server (@koreai/arch-mcp-tools) that turns the platform's own control plane into agent tooling. The longer-established AI for Service estate on platform.kore.ai exposes a large REST surface across Automation AI, Search AI, Contact Center AI, Agent AI, Quality AI and Case Management, authenticated with JWT apps and governed by an assigned API-scope model. Kore.ai is headquartered in Orlando, Florida and is recognized as a Leader in the Gartner Magic Quadrant for Conversational AI, the Forrester Wave for Conversational AI Platforms and the Everest Group PEAK Matrix for Agentic AI Products.

## Kin Score — 59.5 / 100 (strong)

Scored 2026-08-25 under rubric 0.14.0. Trend: flat (+0.0 from 59.5).

| Facet | Score |
|---|---|
| Discoverability | 81.5 |
| Contract Quality | 56.7 |
| Governance | 30.3 |
| Contract Governance | 30.3 |
| Operational Transparency | 52.6 |
| Developer Ergonomics | 83.3 |
| Commercial Clarity | 50.0 |
| Access Clarity | 50.0 |

## Agent readiness — 38.3 (agent-ready)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | documented |
| Auth Clarity | bearer |
| Idempotency | documented |
| Error Semantics | verified |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | yes |
| Agent Skills | yes |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | no |
| Protected Resource Metadata | no |
| Dynamic Client Registration | no |
| Agentic Commerce | no |

## APIs (5)

- **Kore.ai Agent Platform ABL Runtime API — Conversation** — Deployment-scoped conversation operations for agents built on the Kore.ai Agent Platform: send a message to a deployed agent, run a one-shot completion, and stream an agent resp...
- **Kore.ai Agent Platform ABL Runtime API — Workflows** — Invoke and execute deployed Kore.ai Agent Platform workflows, execute a pinned workflow version, and poll asynchronous workflow execution status.
- **Kore.ai Agent Platform ABL Runtime API — Sessions** — Read usage metrics for a Kore.ai Agent Platform project, with optional date range and grouping.
- **Kore.ai AI for Service Platform APIs** — The AI for Service REST estate — Automation AI (bot lifecycle, NLP training, analytics, admin, data tables), Search AI (answer generation, content and chunk management, ingestio...
- **Kore.ai Arch MCP Server** — A stdio Model Context Protocol server, @koreai/arch-mcp-tools, that exposes the Kore.ai Agent Platform control plane to an MCP client as 45 tools across build, evaluate, optimiz...

## MCP servers (1)

- **Kore.ai MCP Server**

## Security (3)

- **Koreai Authentication** — 0 schemes
- **Koreai Domain Security** — TLSv1.3 · HSTS · DNSSEC · DMARC
- **Koreai Trust Center** — SOC 2 Type 2, PCI DSS, ISO/IEC 27001:2022, GDPR, CCPA, EU AI Act, DESC Cloud Service Provider

## Plans (1)

- **Koreai Plans Pricing**

## Tags

Company, Artificial Intelligence, Conversational AI, Agents, Agent Platform, Contact Center, Customer Experience, Employee Experience, Voice, Automation, Model Context Protocol, Enterprise Software

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/koreai/). Scores are computed from the provider's own public artifacts under a published rubric.