# Keatext

**Canonical:** https://apis.io/providers/keatext/  
**Website:** https://keatext.ai  
**APIs profiled:** 0

Keatext is a Montreal-based AI text analytics platform that unifies customer feedback from surveys, online reviews, and support tickets into a single dashboard and produces AI-generated reports identifying themes, sentiment, satisfaction drivers, and blind spots. It is purpose-built for customer experience (CX) teams, surfacing prioritized, actionable recommendations to improve CSAT and reduce churn. Keatext integrates natively with feedback and service platforms including SurveyMonkey, Zendesk, QuestionPro, Alchemer, ServiceNow, Qualtrics, Intercom, Salesforce, and Yotpo, and connects to 400+ additional systems through the Tray.io integration platform. Customers include Intuit, Lenovo, Hilton, and COOLA. The company does not publish a public developer REST API or OpenAPI; custom integration is handled via Tray.io and direct partner engagement. Added to the API Evangelist network as a 500 Global portfolio company.

## Kin Score — 15.8 / 100 (emerging)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 15.8).

| Facet | Score |
|---|---|
| Discoverability | 50.0 |
| Contract Quality | 0.0 |
| Governance | 18.2 |
| Contract Governance | 18.2 |
| Operational Transparency | 0.0 |
| Developer Ergonomics | 14.3 |
| Commercial Clarity | 28.9 |
| Access Clarity | 28.9 |

## Agent readiness — 0.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## Security (2)

- **Keatext Domain Security** — TLSv1.3 · DMARC
- **Keatext Trust Center** — SOC 2, ISO 27001, ISO 27017, ISO 27018, GDPR, HIPAA-aligned

## Tags

Company, Text Analytics, Customer Experience, Customer Feedback, Sentiment Analysis, Artificial Intelligence, Natural Language Processing, Voice of Customer, Software-as-a-Service

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/keatext/). Scores are computed from the provider's own public artifacts under a published rubric.