# Item

**Canonical:** https://apis.io/providers/item/  
**Website:** https://item.app  
**APIs profiled:** 0

Item is an AI-native customer relationship management (CRM) platform, part of Y Combinator's Fall 2025 batch. It replaces the traditional CRM with an AI Assistant that handles daily work in plain language and customizable Agents that autonomously execute business processes across sales, support, and account management. Item connects to 100+ customer tools, gathers and enriches context automatically, discovers leads that match an ideal customer profile, and becomes a company's single source of truth for people, companies, and deals.

## Kin Score — 11.8 / 100 (emerging)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 11.8).

| Facet | Score |
|---|---|
| Discoverability | 50.0 |
| Contract Quality | 0.0 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 0.0 |
| Developer Ergonomics | 0.0 |
| Commercial Clarity | 34.2 |
| Access Clarity | 34.2 |

## Agent readiness — 0.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## Security (1)

- **Item Domain Security** — TLSv1.3 · HSTS · DMARC

## Tags

Company, CRM, Artificial Intelligence, AI Agents, Sales, Customer-Support, Y Combinator

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/item/). Scores are computed from the provider's own public artifacts under a published rubric.