# Intercom

**Canonical:** https://apis.io/providers/intercom/  
**Website:** https://www.intercom.com/  
**APIs profiled:** 9

Intercom is an AI-powered customer service platform that enables businesses to build seamless customized experiences through its Help Desk and Messenger. The Intercom API allows developers to integrate with the Intercom platform using RESTful APIs and SDKs.

## Kin Score — 40.0 / 100 (developing)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 40.0).

| Facet | Score |
|---|---|
| Discoverability | 72.2 |
| Contract Quality | 66.5 |
| Governance | 11.4 |
| Contract Governance | 11.4 |
| Operational Transparency | 10.5 |
| Developer Ergonomics | 38.1 |
| Commercial Clarity | 28.9 |
| Access Clarity | 28.9 |

## Agent readiness — 30.3 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | derived |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Paid · Self-serve signup — onboarding: self-serve, pricing: paid, trial: no (confidence: high).

## APIs (9)

- **Intercom Admins API** — Workspace teammates and admin information.
- **Intercom Articles API** — Manage Help Center articles.
- **Intercom Companies API** — Manage company records associated with contacts.
- **Intercom Contacts API** — Manage users and leads in your Intercom workspace.
- **Intercom Conversations API** — Manage conversations between contacts and admins.
- **Intercom Data Events API** — Submit and retrieve user activity events.
- **Intercom Messages API** — Send outbound messages from Intercom to contacts.
- **Intercom News API** — Manage news items in the Help Desk.
- **Intercom Segments API** — Access user and company segments.

## Agentic access (1)

- **Intercom Agentic Access** — 18 operations · 7 acting

## Security (3)

- **Intercom Authentication** — http · 1 scheme
- **Intercom Domain Security** — TLSv1.3 · HSTS · DMARC
- **Intercom Vulnerability Disclosure** — Bugcrowd · security.txt · contact published

## Plans (1)

- **Intercom Plans Pricing**

## Tags

Artificial Intelligence, Customer Service, Customer-Support, Messaging

---

Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/intercom/). Scores are computed from the provider's own public artifacts under a published rubric.