# InsightEra

**Canonical:** https://apis.io/providers/insightera/  
**Website:** https://www.insightera.co.th/  
**APIs profiled:** 1

InsightEra Co., Ltd. is a Bangkok-based marketing technology and data intelligence company that builds ready-to-use online marketing tools from social network data. Its platform spans social research (social listening and competitor analytics), social management (omni-channel management and chatbots), social data and analytics (Customer Data Platform and CRM), and social campaigns (campaign targeting and analytics), alongside a Thai NLP service and a generative enterprise AI platform. InsightEra positions its "Intelligence Model" as an ecosystem that connects external intelligence (market, customers, competitors, society) with internal organizational data so brands can turn insight into interaction and action. The company was surfaced as a portfolio lead of lightspeed-venture-partners and added to the API Evangelist network. InsightEra publishes one public developer surface: the NLP Platform API (branded "ELI") at nlp.insightera.co.th, a RESTful Thai natural-language-processing service documented with a live Swagger 2.0 contract covering tokenization, part-of-speech tagging, named entity recognition, sentiment analysis, spell correction, OCR, address and email extraction, clustering and a trainable custom text-classification model service. The commercial SaaS products (DOM social listening, CENT omni-channel management, Alice chatbot, Brian competitor analytics, 1Palette customer analytics and GenA generative enterprise AI) run on customer-only backends with no published contract.

## Kin Score — 35.6 / 100 (thin)

Scored 2026-08-17 under rubric 0.11.0. Trend: rising (+29.3 from 6.3).

| Facet | Score |
|---|---|
| Discoverability | 87.0 |
| Contract Quality | 44.0 |
| Governance | 20.8 |
| Operational Transparency | 0.0 |
| Developer Ergonomics | 45.7 |
| Commercial Clarity | 21.1 |

## Agent readiness — 49.1 (agent-ready)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | yes |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | documented |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | no |
| Agent Skills | yes |
| Well Known Catalog | yes |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Public docs, sales-gated credentials — onboarding: unknown, pricing: unknown, trial: no (confidence: high).

## APIs (1)

- **InsightEra NLP Platform API** — RESTful Thai natural-language-processing service, branded "ELI" in InsightEra's own showcase, published with a live Swagger 2.0 contract at nlp.insightera.co.th/docs/v1.0/. Twen...

## Agentic access (1)

- **Insightera Agentic Access** — 23 operations · 22 acting

## Security (2)

- **Insightera Authentication** — apiKey · 1 scheme
- **Insightera Domain Security** — TLSv1.3 · DMARC

## Plans (1)

- **Insightera Plans Pricing**

## Tags

Company, Marketing Technology, Social Listening, Data Analytics, Customer Data Platform, CRM, Chatbot, Social Media Management, Natural Language Processing, Artificial Intelligence

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/insightera/). Scores are computed from the provider's own public artifacts under a published rubric.