# InsideSales (XANT / InsideSales.com)

**Canonical:** https://apis.io/providers/insidesales-com/  
**Website:** https://www.insidesales.com/  
**APIs profiled:** 1

InsideSales — branded XANT from 2019 until Aurea Software (ESW Capital) acquired the company in August 2021 and revived the original name — sells Playbooks, an AI-assisted sales engagement platform that layers cadence, automation, prioritization, scoring and call recording on top of a customer's existing CRM (Salesforce, Microsoft Dynamics, SAP) rather than replacing it. Its only publicly documented programmable surface is the Playbooks Call Recording API, an access-key protected service for downloading call recordings by Call Detail Record (CDR) ID and for starting/pausing recording from third-party applications; the company also publishes a first-party React UI component library on npm and GitHub. The developer surface is materially decayed: the API reference host and the call-recording host named in the company's own documentation no longer resolve in DNS, product release notes stop in July 2021, and the Atlassian status page is titled "Deprecated InsideSales".

## Kin Score — 29.5 / 100 (thin)

Scored 2026-08-25 under rubric 0.14.0. Trend: flat (-0.7 from 30.2).

| Facet | Score |
|---|---|
| Discoverability | 68.5 |
| Contract Quality | 0.0 |
| Governance | 18.2 |
| Contract Governance | 18.2 |
| Operational Transparency | 34.2 |
| Developer Ergonomics | 40.5 |
| Commercial Clarity | 39.5 |
| Access Clarity | 39.5 |

## Agent readiness — 5.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | bearer |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | no |
| Protected Resource Metadata | no |
| Dynamic Client Registration | no |
| Agentic Commerce | no |

## APIs (1)

- **Playbooks Call Recording API** — Access-key protected HTTP API that lets an organization or a third-party application download call recordings produced by Playbooks, and — with the second permission enabled — s...

## Security (2)

- **Insidesales Com Authentication** — apiKey · 1 scheme
- **Insidesales Com Domain Security** — TLSv1.3 · HSTS

## Plans (1)

- **Insidesales Com Plans Pricing**

## Tags

Company, Sales, Sales Engagement, Sales Automation, CRM, Call Recording, Artificial Intelligence, Salesforce, Microsoft Dynamics, Enterprise Software

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/insidesales-com/). Scores are computed from the provider's own public artifacts under a published rubric.