# Incident IQ

**Canonical:** https://apis.io/providers/incident-iq/  
**Website:** https://www.incidentiq.com/  
**APIs profiled:** 1

Incident IQ is a K-12-purpose-built IT service management (ITSM) and asset management platform used by school districts to run help desk ticketing, device and technology asset tracking, facilities and HR service delivery, and operational analytics. Its RESTful API (v1.0) lets districts and partners build custom integrations across the district ecosystem — connecting billing and ticketing, pushing tickets to third-party service providers, exporting analytics to visualization tools, and syncing systems. Requests are authenticated with SiteId, Authorization, and Client (ApiClient) headers issued from Administration > Developer Tools, and events can be pushed to external systems via rule-triggered webhooks.

## Kin Score — 31.4 / 100 (thin)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 31.4).

| Facet | Score |
|---|---|
| Discoverability | 75.9 |
| Contract Quality | 45.1 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 26.3 |
| Developer Ergonomics | 42.9 |
| Commercial Clarity | 6.6 |
| Access Clarity | 6.6 |

Regulatory layer — **Education & Research**: 22.2 (matched via tags).

## Agent readiness — 29.1 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | yes |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (1)

- **Incident IQ API v1.0** — RESTful API for the Incident IQ K-12 ITSM and asset management platform. Resources include tickets, assets, users, locations, views, and categories. Requests require SiteId, Aut...

## Security (2)

- **Incident Iq Authentication** — http/oauth1 · 4 schemes
- **Incident Iq Domain Security** — TLSv1.3 · DMARC

## Tags

Company, EdTech, ITSM, Asset Management, Help Desk, Ticketing, K-12, Education, Webhook, REST

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/incident-iq/). Scores are computed from the provider's own public artifacts under a published rubric.