# Incentivio

**Canonical:** https://apis.io/providers/incentivio/  
**Website:** https://incentivio.com/  
**APIs profiled:** 3

Incentivio is a Boston-based digital guest engagement platform for multi-unit restaurant brands, unifying online ordering, loyalty, marketing automation, and guest analytics into a single system. Its Incentivio Connect product is an AI-powered, API-first restaurant data platform that ingests data from POS, loyalty, mobile apps, web, and marketplaces, resolves it into a single persistent Guest ID, and scores guests for lifetime value, churn risk, visit frequency, journey stage, propensity-to-purchase, and offer sensitivity. The platform is BigQuery-native with a Star Schema data model, SOC 2 aligned with encryption at rest and in transit and RBAC, and pairs an API-first surface with reverse ETL to sync unified guest records back to existing CRM and ad platforms. Incentivio is built on modern APIs and offers deep partner integrations with POS, payments, delivery, and marketing systems such as Toast, Oracle Simphony, Square, SpotOn, and PAR Brink. Incentivio runs a Theneo-hosted developer portal at apidocs.incentivio.com that publishes no public projects, but two production Spring Boot services expose live, unauthenticated springdoc OpenAPI definitions on Incentivio's own hosts: the guest-facing Mobile & Ordering API (125 operations) and the operator-facing Admin API (421 operations), both fronted by an OAuth 2.0 authorization server advertised via RFC 8414 metadata. Narrative documentation, pricing, and self-service onboarding remain gated behind partnership and enterprise onboarding (the Connect Enterprise tier markets dedicated API SLAs).

## Kin Score — 42.5 / 100 (developing)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 42.5).

| Facet | Score |
|---|---|
| Discoverability | 72.2 |
| Contract Quality | 54.4 |
| Governance | 30.3 |
| Contract Governance | 30.3 |
| Operational Transparency | 0.0 |
| Developer Ergonomics | 39.9 |
| Commercial Clarity | 39.5 |
| Access Clarity | 39.5 |

Regulatory layer — **Payments**: 46.9 (matched via tags).

## Agent readiness — 34.7 (agent-ready)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| Reversibility Documented | documented |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | documented |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | derived |
| Agent Skills | derived |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## APIs (3)

- **Incentivio Connect Platform API** — Incentivio describes an API-first, composable data platform that unifies guest data across POS, loyalty, app, web, and marketplace channels into a single persistent Guest ID, wi...
- **Incentivio Mobile & Ordering API** — The guest-facing REST API behind Incentivio's branded web and native mobile ordering apps (order.incentivio.com). A Spring Boot service that publishes a live, unauthenticated sp...
- **Incentivio Admin API** — The operator-facing REST API behind Incentivio's brand administration console (admin.incentivio.com). A Spring Boot service that publishes a live, unauthenticated springdoc Open...

## MCP servers (1)

- **Incentivio MCP server (candidate)** — Incentivio ships no MCP server. Nothing was found on the company's site, its empty developer portal, its (empty) GitHub organization, npm, or PyPI, and no MCP endpoint responded...

## Security (2)

- **Incentivio Authentication** — 2 schemes
- **Incentivio Domain Security** — TLSv1.3 · HSTS · DMARC

## Plans (1)

- **Incentivio Plans Pricing**

## Tags

Restaurant, Guest Engagement, Online Ordering, Loyalty, Customer Data Platform, Marketing Automation, Analytics, Reverse ETL, Restaurant Technology, Point-of-Sale, Gift Cards, Mobile Ordering

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/incentivio/). Scores are computed from the provider's own public artifacts under a published rubric.