# HotDoc

**Canonical:** https://apis.io/providers/hotdoc/  
**Website:** https://www.hotdoc.com.au/  
**APIs profiled:** 1

HotDoc is an Australian patient-engagement platform, founded in 2012 and headquartered in Melbourne, that connects patients with general practices, dentists, and specialists. Roughly one in three Australians use HotDoc to find and book healthcare, and the platform serves more than 21,000 practitioners across the country. Its clinic-facing SaaS provides online bookings, telehealth, appointment reminders, SMS recalls for clinical reminders and results, mobile and kiosk check-in, digital new-patient registration forms, online repeat prescription requests, and preventative-health outreach. HotDoc operates as an engagement layer on top of Australian practice-management systems (Best Practice, MedicalDirector, Zedmed, Genie, Cliniko, Nookal and others): a clinic connects HotDoc by entering its practice-management-system API key into the HotDoc dashboard, so HotDoc consumes those PMS APIs rather than publishing its own. HotDoc does operate a real OpenID Connect / OAuth 2.0 authorization server (Rails/Doorkeeper) for clinic and partner sign-in, served with live discovery metadata and a JWKS, but exposes no self-serve public developer portal, no documented third-party REST/OpenAPI, and no HL7 FHIR CapabilityStatement; its integration surface is partner/PMS-gated. HotDoc was acquired by Potentia in February 2026.

## Kin Score — 40.7 / 100 (developing)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 40.7).

| Facet | Score |
|---|---|
| Discoverability | 87.0 |
| Contract Quality | 0.0 |
| Governance | 18.2 |
| Contract Governance | 18.2 |
| Operational Transparency | 28.9 |
| Developer Ergonomics | 28.6 |
| Commercial Clarity | 60.5 |
| Access Clarity | 60.5 |

Regulatory layer — **Health**: 73.8 (matched via tags).

## Agent readiness — 8.5 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## APIs (1)

- **HotDoc OpenID Connect** — HotDoc's OpenID Connect / OAuth 2.0 authorization server (Rails/Doorkeeper) for clinic and partner sign-in. Discovery metadata (OIDC + RFC 8414) and a live RS256 JWKS are served...

## Security (4)

- **Hotdoc Authentication** — oauth2/openIdConnect · 2 schemes
- **Hotdoc Domain Security** — TLSv1.3 · HSTS · DMARC
- **Hotdoc Vulnerability Disclosure** — Hackerone
- **Hotdoc Trust Center** — SOC 2 Type II

## Tags

Healthcare, Australia, Patient Engagement, Online Booking, Appointment Scheduling, Telehealth, Practice Management, Primary Care, Digital Health, e-Prescribing

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/hotdoc/). Scores are computed from the provider's own public artifacts under a published rubric.